Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Evan Foley

Tralee,Co Kerry

Summary

Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Capable and passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in customer orientated establishments.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Delivery driver assistant

O' Flynn Interiors
Tralee, County Kerry
07.2023 - 09.2023
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Completed deliveries with smile and patient, personalised service.
  • Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
  • Maintained clean, well-functioning vehicle through regular attention and care.
  • Regularly lifted items weighing up to 40 kg.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Helped to assemble products on site.
  • Helped driver maintain accurate delivery logs.

Retail sales assistant

Kellihers Hardware
Tralee, Co Kerry
02.2023 - 06.2023
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
  • Demonstrated product usage and features to customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Inspected products for damages and expiry dates before processing refunds.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Tagged products quickly and accurately with price tags and stickers.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Followed company procedures and guidelines for smooth retail operations.
  • Assisted customers in locating specific items to boost satisfaction.
  • Accepted card, cash and cheque payments in POS register system.

Kitchen porter

The Glasshouse Cafe
Tralee, Co Kerry
09.2021 - 01.2023
  • Received and unpacked incoming deliveries, rotated existing stock and put away new items.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Readied ingredients and food preparation areas to support smooth kitchen workflow.
  • Cleaned food preparation and storage areas in line with schedule.
  • Checked dining area supplies and promptly replenished low stock.
  • Assembled dishes and finalised plating of customer orders.
  • Observed health and hygiene standards to minimise food contamination.
  • Monitored storage temperature controls, keeping stored ingredients fresh.
  • Used correct ingredients and ratios in preparation for different dishes.
  • Measured, weighed and mixed ingredients following recipe formulae and procedures.
  • Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Used kitchen equipment as instructed and to safety protocols.

Front of house team member

Dash Cafe
Brighton , Boston, MA
06.2022 - 08.2022
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Polished glasses and cutlery to pristine standards.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Barback

Bacco Ristorante and Bar
North end , Boston , MA
06.2022 - 08.2022
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
  • Handled and moved supplies between stores and bars for restocking and storage.
  • Cleared counters and disposed of waste and broken glass.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Completed end-of-day cleanup to reset bar for next day.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Collected, washed and put away glassware between guests.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Input orders into register, calculated bills and collected payments.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

Level 8 Honours Degree - Applied Sports Science with Performance Technology

Technological University Shannon (TUS)
Thurles, County Tipperary
09.2024 -

Leaving Certificate - German, Physical Ed, Woodwork, Economics, Maths, Irish, English

Mercy Mounthawk Secondary School
Tralee, Co Kerry
08.2017 - 06.2022

Skills

  • Safety compliance
  • Shipping and packaging
  • Manual handling
  • Problem-solving
  • Time management
  • Leadership
  • Social media marketing
  • Customer-focused
  • Communication skills
  • Food running
  • Organised and reliable
  • Cleaning and sanitation
  • Effective customer upselling
  • Efficient under pressure

Affiliations

  • Gaelic football- I play football for Austin stacks
  • Distance running- I am an avid trainer of long distance running

Accomplishments

I have passed all of my 1st year college modules, along with passing every subject in my Leaving cert (391 points.)

I captained my hurling club Tralee Parnell's in the national feile competition and minor county championship.

I played a key role in winning county league titles with my Austin Stacks team at all underage grades. I am currently trying to break into the senior squad and playing on the u21 team.

Timeline

Level 8 Honours Degree - Applied Sports Science with Performance Technology

Technological University Shannon (TUS)
09.2024 -

Delivery driver assistant

O' Flynn Interiors
07.2023 - 09.2023

Retail sales assistant

Kellihers Hardware
02.2023 - 06.2023

Front of house team member

Dash Cafe
06.2022 - 08.2022

Barback

Bacco Ristorante and Bar
06.2022 - 08.2022

Kitchen porter

The Glasshouse Cafe
09.2021 - 01.2023

Leaving Certificate - German, Physical Ed, Woodwork, Economics, Maths, Irish, English

Mercy Mounthawk Secondary School
08.2017 - 06.2022

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