Eva Pudane
Limerick,Ireland
Summary
Dedicated professional with strong customer service skills and a proven ability to multitask effectively. Experience in stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximise employee engagement and performance.
Overview
7
7
years of professional experience
2025
2025
years of post-secondary education
Work history
Purchasing Analyst
Verizon
Limerick
2025.03 - Current
- Create Purchase Orders based on approved purchase requisitions or sourcing agreements.
- Assist in evaluating and selecting vendors based on price, quality, service, and reliability.
- Monitor supplier compliance with contracts and Verizon’s policies.
- Help resolve supplier performance issues or delivery discrepancies.
- Review purchase agreements and vendor contracts to ensure terms are met.
- Ensure purchasing activities comply with internal policies and external regulations.
Floor Supervisor
Curragower
Limerick
2023.08 - 2025.03
- Supervising the preparation of food and drinks.
- Ensuring prompt and friendly service.
- Checking in on dining customers to enquire about quality and service.
- Professionally resolving customer complaints.
- Carefully arranged dinner reservations to ensure customer satisfaction.
Intern
EY
2023.02 - 2023.08
- Ensure utilization of the Audit professional’s time.
- Provide accurate management information to enable appropriate operational decision to be taken.
- Identify alternative solutions to replace existing/absent team members.
- Review and approve vacation requests according to planning constraints and general guidelines.
- Keep the planning tool up to date with Audit professional’s schedule.
- Identify planning conflicts and propose adequate solutions.
Manager on Duty
Milano’s
2022.02 - 2023.02
- Excellent communication skills between staff and customers.
- Handled the pass to ensure a sufficient quality of food before being delivered to tables.
- Proficient telephone management and IT skills.
- Worked with excel on a day to day basis to ensure correct cash reports were submitted.
- Completed team briefings before shift to reach daily forecast goals.
- Ordered and accepted stock deliveries.
- Completed weekly stock counts.
- Managed the floor as well as completing daily paperwork.
Host
Castletroy Park Hotel
2021.04 - 2022.02
- Greeted customers at the entrance of the hotel.
- Managed all lunch and dinner bookings for all sections of the hotel.
- Gave guests accurate wait estimates and seated them in the waiting area.
- Answered any queries regarding the bookings or seating’s.
- Scanned all Covid Certificates and checked ID’s.
- Prioritized all special requests to satisfy all guests.
- Completed Covid-19 tracing daily.
Waitress
The French Table
2019.06 - 2021.04
- Provided excellent customer service and menu knowledge to guests, ensuring customers had a detailed understanding of the full menu offering.
- Processed food and drink orders through the in-house ordering system, ensuring detailed and accurate order information was received by the kitchen.
- Answered any queries politely.
- Prepared table cheque and processed cash and card payments with accuracy.
- Completed all cleaning tasks to ensure a high level of hygiene across the restaurant.
Waitress
The Buttery
2018.05 - 2019.05
- Organised and set all sections of the restaurant to accommodate customers.
- Handled customer feedback and complaints calmly and diplomatically.
- Efficiently cleared and reset tables.
- Demonstrated extensive food knowledge by promoting weekly specials and shared menu recommendations.
Education
Crisis Counselling
Learning Cloud
2025.01 - 2025.08
Business Studies - Human Resource
University of Limerick
2020.09 - 2024.08
Russian Diploma -
Russian School
Skills
- Customer service skills
- Ability to multi-task
- Problem Solving
- Good Communication skills
- Leadership
References
- Sandra Majore, Curragower, 0862167651
- Lene Sogaard, EY, +352421241
- Darren Doyle, Castletroy Park Hotel, 061335566
Timeline
Purchasing Analyst
Verizon
2025.03 - Current
Crisis Counselling
Learning Cloud
2025.01 - 2025.08
Floor Supervisor
Curragower
2023.08 - 2025.03
Intern
EY
2023.02 - 2023.08
Manager on Duty
Milano’s
2022.02 - 2023.02
Host
Castletroy Park Hotel
2021.04 - 2022.02
Business Studies - Human Resource
University of Limerick
2020.09 - 2024.08
Waitress
The French Table
2019.06 - 2021.04
Waitress
The Buttery
2018.05 - 2019.05
Russian Diploma -
Russian School