Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Affiliations
Timeline
Generic

Eva Morrissey

Castletreasure,Co. Cork

Summary

Friendly and motivated individual with a passion for customer service and teamwork, seeking experience in a barista role. Strong communication skills and proven ability to multitask efficiently in fast-paced environments. Eager to learn and contribute to creating a welcoming café experience for customers.

Overview

7
7
years of professional experience

Work History

Retail Sales Assistant

The Farm Shop
Douglas, County Cork
12.2024 - Current
  • Handled customer enquiries with professionalism, fostering positive brand image.
  • Accomplished store cleanliness by routinely tidying displays and shelves.
  • Managed inventory with regular stock checks to maintain optimal levels.
  • Processed transactions at the till, ensuring accurate handling of cash and card payments.
  • Maintained visual merchandising standards to attract potential buyers.
  • Demonstrated flexibility by covering shifts when needed, promoting teamwork spirit within the store.
  • Maintained knowledge of products and features to provide recommendations to customers.

Guest Services Representative

Cypress Mountain
Vancouver, Canada
11.2023 - 04.2024
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Handled high-volume phone, email and live chat enquiries promptly and politely simultaneously through effective multitasking.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • This position has further advanced my customer service and administrative skills.

Full/Part time Over the Counter Sales Assistant

Sammons Pharmacy
Thurles, Ireland
11.2018 - 10.2023
  • Worked as part of team under the guidance of a pharmacist.
  • Assisted customers with inquiries both face to face and over the phone.
  • Completed relevant pharmacy paperwork, processed customer payments.
  • Was responsible for taking in deliveries, ordering and maintaining stock, selling over-the-counter medicines and dispensing medicines to customers once the pharmacist had fulfilled them.
  • Instructed on correct use of prescribed medications and warned of potential interactions or contraindications.
  • Ensured a high standard of cleanliness and order was maintained both front of shop and in the dispensary.
  • Stored drugs in line with temperature and security requirements.
  • In this role I built a firm foundation of customer-service skills, interpersonal skills and teamwork skills.

Education

Irish Leaving Certificate -

Ursuline Secondary School
Thurles, County Tipperary
08.2015 - 06.2021

Bachelor of Arts - Philosophy, Art History, Folklore, Religion

University College Cork
Cork, County Cork
09.2024 -

Skills


  • Adaptive team player
  • Product knowledge
  • Stock management
  • Exceptional communication
  • Creative problem solving
  • Relationship-building
  • Time management
  • Cash and card processing
  • Multi-tasking
  • Professional demeanour
  • Outgoing and enthusiastic

Accomplishments

  • Gaisce bronze medal (2019) and Gaisce silver medal (2020)
  • Piano Grade 5 (2020) Achieved an honours grade from The Royal Irish Academy of Music.
  • Pope John Paul II Gold Award (2021)
  • BT Young Scientist (2019) Received 'Highly Commended' acknowledgement for social science project.
  • Camino De Santiago (2024)
  • Digital Photography and Storytelling Course, Crawford College of Art and Design (2025)

Personal Information

  • Date of birth: 04/06/2003

Affiliations

  • Photography, Coffee, Travel, Hiking, Snowboarding and Surfing

Timeline

Retail Sales Assistant

The Farm Shop
12.2024 - Current

Bachelor of Arts - Philosophy, Art History, Folklore, Religion

University College Cork
09.2024 -

Guest Services Representative

Cypress Mountain
11.2023 - 04.2024

Full/Part time Over the Counter Sales Assistant

Sammons Pharmacy
11.2018 - 10.2023

Irish Leaving Certificate -

Ursuline Secondary School
08.2015 - 06.2021

Similar Profiles

CREATE PROFILE
Eva Morrissey