Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic
Ethan O’Sullivan

Ethan O’Sullivan

Harringay,United Kingdom

Summary

I am a motivated and adaptable individual with a strong work ethic and a passion for continuous learning and professional growth. Known for being a self-starter and team player, I bring positivity, enthusiasm, and strong intuition to every environment I join.


My experience living and working in the US during the summer demonstrates my willingness to embrace new challenges, adapt quickly to diverse settings, and thrive in unfamiliar environments. With a proactive mindset and a commitment to excellence, I am eager to contribute meaningfully to any team while developing my skills and advancing my career.

Overview

4
4
years of professional experience

Work history

Guest Services & Operations Assistant

Wrigley Field
Chicago, United States of America
05.2025 - 08.2025
  • Participated in the J-1 Visa Program for a Cultural Exchange, Work Experience, Travel Opportunities, Personal Growth & Networking
  • Quickly became familiar with operations and stock management, taking on informal leadership responsibilities such as guiding newer team members on procedures.
  • I developed strong communication and customer service skills while assisting guests with event queries. At the heart of the role was delivering fast, friendly service to the general public, providing food, beverages, and refreshments in a busy, high-energy environment.

Procurement Agent

Verizon
, Ireland
01.2024 - 09.2024
  • The role entailed becoming familiar with new software. Software that I became proficient in using were S4, Ariba, Qlik & Fuze. My role was to aid “In the Field Engineers” Create, process and manage purchase orders and ensure that invoices were paid on time.
  • Most important was “Big Data” analysis and visualisation to keep on top of SLA workflow. Troubleshooting was necessary when seeking to resolve purchase orders queries.
  • Time management and delegation ensured that our 2-day SLA (Service Level Agreement) was upheld to maintain positive supplier relations.

Hospitality & Weddings Assistant

Riverside Park Hotel
, Ireland
06.2023 - 08.2023
  • Catering to the events needs and solving queries to ensure customer satisfaction. It was a transient role that required adaptability.

Retail Team Member

Dunnes Stores Enniscorthy
, Ireland
07.2022 - 08.2022
  • Became till trained and became familiar with the interface promptly and interacted with customers to ensure customer service standards were upheld.

Retail Team Member

Dunnes Stores Enniscorthy
, Ireland
12.2021 - 01.2022
  • Entailed a wide variety of tasks being re-stocking shelves, aiding customer queries, taking in deliveries and transferring stock to the stockroom. Required strong active listening skills.

Education

Bachelor of Business Studies - Economics & Finance, Globalisation

University of Limerick
Limerick
/2021 - /2025

Ireland A-Levels Equivalent (Leaving Certificate) -

F.C.J Bunclody
Bunclody, County Wexford
/2015 - /2021

Skills

Teamwork & Leadership

  • I excel in a team, always open to others’ ideas whilst voicing my own I take on knowledge and previous experience from others confidently I stepped into a leadership role in previous roles when new staff had to become familiar with the company culture and software I also stepped into a leadership role when progress stalled, reorganising tasks and motivating the group Thanks to better communication and planning, we achieved a strong grade


Communication Skills

  • I’ve built strong communication skills through work, travel, and education I value clear and professional communication, whether sharing information, listening actively, or planning ahead to avoid problems At Verizon, regular feedback sessions helped me develop further and taught me the value of open, two-way communication


Problem-Solving & Initiative

  • I enjoy tackling problems head-on, analysing what’s wrong, and finding practical solutions that keep projects on track Whether it’s addressing small setbacks or identifying potential issues before they escalate, I take a proactive approach I’m comfortable making decisions under pressure and confident using initiative to keep work moving forward while ensuring the team has the support and direction they need


Project Management

  • Through multiple group projects at university, I’ve developed strong organisational skills and learned how to lead teams effectively I focus on setting clear goals, delegating tasks to people’s strengths, and keeping everyone on track with regular progress checks By balancing motivation with realistic timelines, I’ve helped teams deliver high-quality work on schedule and with less stress along the way


Proof Reading (I engaged in the disability note-taking service at University Limerick)

Attention to detail (Most important in Stock management with tracking shipments)

Customer Service (Can interact and resolve queries)

IT Operation (Confident and quick-learner )

Cash Management (Understand the significance of cash management)

Microsoft Suite (Confident in Data input and visualisation)

Data Analytics (Identified useful data for projects)

Data Visualisation (Created graphs to illustrate data)

Affiliations

  • • Travel: Exploring new cultures and cuisines, always open to new experiences.
  • • Sports: Football fan, regularly attending Arsenal matches and enjoying the comradery
  • • Socialising: Value strong relationships through regular activities with family and friends, strengthening interpersonal skills.
  • • Music & Events: Enthusiastic about live music and festivals, appreciating creativity and shared experiences.

References

Name: Kieran Scannell

Position: Senior Director

Company: Verizon

Location:  Limerick Ireland

Contact info: Via LinkedIn


Name: Montrelle Hallom

Position: Stand Lead

Company: Levy Restaurants

Location:  Chicago, United States of America

Contact info: +1(312) 576-3141


Name: Alan Gaby (Personal Reference)

Position: Company Director & Chairman

Contact info: +44 7771 905150

Timeline

Guest Services & Operations Assistant

Wrigley Field
05.2025 - 08.2025

Procurement Agent

Verizon
01.2024 - 09.2024

Hospitality & Weddings Assistant

Riverside Park Hotel
06.2023 - 08.2023

Retail Team Member

Dunnes Stores Enniscorthy
07.2022 - 08.2022

Retail Team Member

Dunnes Stores Enniscorthy
12.2021 - 01.2022

Bachelor of Business Studies - Economics & Finance, Globalisation

University of Limerick
/2021 - /2025

Ireland A-Levels Equivalent (Leaving Certificate) -

F.C.J Bunclody
/2015 - /2021
Ethan O’Sullivan