Ethan Doherty
Collooney
Summary
Dedicated young professional, currently studying as a 6th year student. Excellent work ethic, experience in hospitality and complimentary experience retail. Active member of both MMA and Soccer clubs. A reliable team member with a personable nature and positive communication style. Eger to learn new skills.
Overview
2
2
years of professional experience
Work History
Waiter
Markree Castle
10.2022 - Current
- Established at Silver service dining.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Assisted with setting up the dining area before shift began.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Cleared away dirty dishes from tables after each course was finished.
- Set up banquet rooms for special events including weddings, parties, business meetings.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Trained new employees to perform duties.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Greeted guests and answered questions about menu items.
Retail Assistant
Centra Collooney
11.2022 - 11.2022
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted in setting up promotional displays, signage and window displays.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Kept up-to-date knowledge of all products available in the store.
- Restocked shelves with new merchandise when required.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Operated cash registers efficiently during peak hours of business.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Junior Cert -
Coola Post Primary
01.2021
Skills
- Customer service
- Retail operations
- Customer enquiries
- Team collaboration
- Effective Communication
- Microsoft Office
- High-volume dining
Additional
MS Word, MS Excel, MS PowerPoint, Football, Soccer, Water sports
References
References available upon request.
Timeline
Retail Assistant
Centra Collooney
11.2022 - 11.2022
Waiter
Markree Castle
10.2022 - Current
Junior Cert -
Coola Post Primary
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