Esther Cong
Dublin
Summary
Dynamic finance professional with extensive experience at Bank of Ireland, excelling in risk management and compliance. Proven track record in optimizing processes and enhancing client communications. Adept at financial modeling and treasury operations, consistently delivering results that drive efficiency and mitigate risks in high-stakes environments.
Overview
19
19
years of professional experience
Work History
Senior Administrator, Structured Products & Derivatives
Bank of Ireland
Dublin
02.2023 - Current
- Authorise, validate, and modify trades on SummitFT
- Analyse and resolve issues in control reports to enhance compliance
- Manage structured product portfolios, ensuring seamless trade settlements
- Execute high-value trade confirmations and settlements
- Address 100-200 client inquiries per day, ensuring timely issue resolution
- Monitor risk exposures and contribute to proactive risk management
Payments Control & Advisor, Cards & Payments
KBC Bank Ireland
Dublin
09.2016 - 02.2023
- Managed SEPA and SWIFT transactions, ensuring 100% compliance
- Investigated and resolved payment incidents and transaction exceptions
- Designed management information (MI) reports, improving decision-making
- Assisted in regulatory reporting for the Central Bank of Ireland (CBI)
Analyst & Digital Marketing Executive
Bankhawk Analytics
Dublin
01.2016 - 07.2016
- Analyzed customer behavior using Google Analytics to improve marketing strategies
- Managed pay-per-click (PPC) campaigns, optimizing conversion rates
- Developed and executed digital marketing strategies aligned with business goals
Corporate Administrator, Aircraft Leasing
Capita International Financial Services
Dublin
12.2012 - 06.2015
- Managed the administration of 53 aircraft leasing companies
- Oversaw funding requests, invoicing, and bank reconciliations
- Liaised with Chinese banks for transaction approvals and fund management
Senior Analyst
Deutsche Bank
01.2010 - 01.2012
- Managed a portfolio of 90+ Special Purpose Vehicles (SPVs), ensuring full regulatory compliance
- Coordinated complex financial structuring and administration of investment vehicles
- Worked closely with legal teams and regulators to meet governance requirements
- Improved process efficiencies, reducing operational risks in SPV management
Treasury Operations Specialist
Citi Bank
01.2008 - 01.2010
- Executed high-value FX payments with 100% accuracy, ensuring timely settlements
- Conducted daily cash management and liquidity analysis, optimizing fund allocations
- Identified and resolved payment discrepancies, adhering to SWIFT regulations
- Provided operational support to treasury teams, ensuring risk mitigation
Operations Analyst
AIB
01.2006 - 01.2008
- Processed FX, swaps, and treasury transactions with high accuracy
- Ensured the seamless settlement of high-volume transactions daily
- Assisted in the development of process enhancements, improving operational efficiency
- Collaborated with cross-functional teams to streamline financial workflows
Education
Certificate in Finance - E-Commerce
Rathmines Senior College
Dublin01.2001
BSc (Hons) - International Business & Trade
Dongbei University of Finance & Economics
01.1999
Skills
- Microsoft Excel
- Financial Modeling
- Risk Management
- Compliance
- Process Optimization
- Automation
- Treasury Operations
- Liquidity Management
- SWIFT
- SEPA Payments Processing
- Financial Analysis
- Reporting
- Client Communications
- Stakeholder Communications
Accomplishments
- Automated Payments Reporting: Designed senior management reports that reduced manual work by 20 hours/month while improving data accuracy for €500M+ monthly transactions.
- Core Banking Migration (T24): Validated 50+ payment workflows in UAT testing, identifying 12 critical pre-launch issues to ensure zero disruption to €2B+ monthly payments (2018-2021).
- Digital Engagement Growth: Increased social media sign-ups by 25% via targeted CRM campaigns, driving 15% more leads to sales teams.
References
Available upon request.
Timeline
Senior Administrator, Structured Products & Derivatives
Bank of Ireland
02.2023 - Current
Payments Control & Advisor, Cards & Payments
KBC Bank Ireland
09.2016 - 02.2023
Analyst & Digital Marketing Executive
Bankhawk Analytics
01.2016 - 07.2016
Corporate Administrator, Aircraft Leasing
Capita International Financial Services
12.2012 - 06.2015
Senior Analyst
Deutsche Bank
01.2010 - 01.2012
Treasury Operations Specialist
Citi Bank
01.2008 - 01.2010
Operations Analyst
AIB
01.2006 - 01.2008
Certificate in Finance - E-Commerce
Rathmines Senior College
BSc (Hons) - International Business & Trade
Dongbei University of Finance & Economics
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