Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esdra Zanga

Tallaght

Summary

Motivated and dependable professional with experience working in customer-facing retail roles. Strong communication, problem-solving, and teamwork skills developed in fast-paced environments, with a proven ability to deliver excellent customer service and work efficiently under pressure. Seeking a new opportunity where I can apply my experience, continue developing my skills, and make a positive contribution to a growing team.

Overview

4
4
years of professional experience

Work History

General Operative

Musgrave
2024.03 - Current
  • Picking customer orders accurately, often using a voice picking system.
  • Packing and preparing orders for dispatch.
  • Loading and unloading delivery trucks.
  • Moving pallets and products using pallet trucks or other warehouse equipment.
  • Reporting damaged or missing items.
  • Following health and safety procedures at all times.

Floor Staff Member

Dunnes Stores
2022.09 - 2024.03
  • Greeting customers and helping them find products.
  • Restock shelves and keep displays neat, facing forward, and tidy.
  • Rotate stock and check expiry dates to prevent outdated items.
  • Keeping shelves and aisles clean, tidy and safe.
  • Answering customer questions and resolving basic issues.
  • Following Health and Safety guidelines.
  • Assisting with deliveries by unloading, unpacking, and storing stock.

Education

Professiona Acadamy Diploam - Office Administration

UCD
Dublin
2026

Holy family Cummunity School
Dublin
2016

Skills

  • Customer service
  • Order management
  • Health and safety
  • Team collaboration

Languages

English
First Language

Timeline

General Operative

Musgrave
2024.03 - Current

Floor Staff Member

Dunnes Stores
2022.09 - 2024.03

Professiona Acadamy Diploam - Office Administration

UCD

Holy family Cummunity School
Esdra Zanga