Ernesto Rodríguez Robbiano
Cork
Summary
Certified Barista and Bartender with strong leadership abilities, a high level of commitment, and a continuous drive for improvement. Experienced in delivering excellent customer service, maintaining high-quality beverage standards, and supporting team performance. Highly motivated, adaptable, and always eager to learn and contribute to a positive work environment.
Overview
7
7
years of professional experience
Work History
Bartender
Private Events
01.2018 - 12.2022
- Managed bar inventory, ensuring timely restocking and minimizing waste.
- Trained new staff on beverage preparation techniques and customer service standards.
- Delivered exceptional customer service, enhancing guest satisfaction during events.
- Developed efficient workflows for busy events, improving service speed and accuracy.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Ice Cream Server
Bravissimo
10.2015 - 01.2016
- Supervised daily operations and ensured seamless service delivery during peak hours.
- Trained new staff on customer service protocols and ice cream preparation techniques.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Education
Bartending And Mixology Certification
Bar Academy
Santiago, Chile10-2025
Certified Barista
Bar Academy
Santiago, Chile05-2025
Bachelor of Science - Civil Engineering
Universidad Adolfo Ibañez
Santiago, Chile08-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Professional appearance
- Health and safety
- Team leadership
- Decision-making
- Complex Problem-solving
Languages
- Spanish: Native
- English: B2 (Upper-Intermediate)
Timeline
Bartender
Private Events
01.2018 - 12.2022
Ice Cream Server
Bravissimo
10.2015 - 01.2016
Bartending And Mixology Certification
Bar Academy
Certified Barista
Bar Academy
Bachelor of Science - Civil Engineering
Universidad Adolfo Ibañez