Summary
Overview
Work History
Education
Skills
References
Timeline
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Erin Walsh

Waterford

Summary

Dynamic professional with a proven track record at Kiely Gaule Financial Services, enhancing client coordination and project management through effective communication and adaptability. Excelled in roles requiring meticulous attention to detail and confidentiality, as demonstrated at Infosys BPM. Skilled in Microsoft Office and renowned for exceptional planning, coordination, and multitasking abilities.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Client Coordinator

Kiely Gaule Financial Services
07.2023 - Current
  • Streamlined communication channels for improved client coordination and project management.
  • Adapted quickly to changing industry trends & internal processes—ensuring a seamless client experience.
  • Contributed to development of company-wide best practices for client coordination, resulting in increased efficiency and better overall service delivery.
  • Served as primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.

Administrator

Infosys BPM
03.2022 - 02.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

Customer Assistant

River Island
06.2019 - 02.2023
  • Handled cash transactions accurately while adhering to company security protocols.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.

Education

Bachelor Of Arts - Marketing And Digital Media

South East Technological University
Waterford
09.2019 - 11.2023

Skills

    Excellent Communication

    Planning and Coordination

    Microsoft office

    Flexible and Adaptable

    Multitasking Abilities

References

  • Bernard White, Infosys BPM - 0860121333
  • Charlotte Kennedy, River Island - 0838613562
  • Tabitha Fisher, River Island- 0871808927
  • Shane Gaule, Kiely Gaule Financial Serivces

Timeline

Client Coordinator

Kiely Gaule Financial Services
07.2023 - Current

Administrator

Infosys BPM
03.2022 - 02.2023

Bachelor Of Arts - Marketing And Digital Media

South East Technological University
09.2019 - 11.2023

Customer Assistant

River Island
06.2019 - 02.2023
Erin Walsh