Erin Walsh
Waterford
Summary
Dynamic professional with a proven track record at Kiely Gaule Financial Services, enhancing client coordination and project management through effective communication and adaptability. Excelled in roles requiring meticulous attention to detail and confidentiality, as demonstrated at Infosys BPM. Skilled in Microsoft Office and renowned for exceptional planning, coordination, and multitasking abilities.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Client Coordinator
Kiely Gaule Financial Services
2023.07 - Current
- Streamlined communication channels for improved client coordination and project management.
- Adapted quickly to changing industry trends & internal processes—ensuring a seamless client experience.
- Contributed to development of company-wide best practices for client coordination, resulting in increased efficiency and better overall service delivery.
- Served as primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.
Administrator
Infosys BPM
2022.03 - 2023.02
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Customer Assistant
River Island
2019.06 - 2023.02
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
Education
Bachelor Of Arts - Marketing And Digital Media
South East Technological University
Waterford 2019.09 - 2023.11
Skills
Excellent Communication
Planning and Coordination
Microsoft office
Flexible and Adaptable
Multitasking Abilities
References
- Bernard White, Infosys BPM - 0860121333
- Charlotte Kennedy, River Island - 0838613562
- Tabitha Fisher, River Island- 0871808927
- Shane Gaule, Kiely Gaule Financial Serivces
Timeline
Client Coordinator
Kiely Gaule Financial Services
2023.07 - Current
Administrator
Infosys BPM
2022.03 - 2023.02
Bachelor Of Arts - Marketing And Digital Media
South East Technological University
2019.09 - 2023.11
Customer Assistant
River Island
2019.06 - 2023.02
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