Erin O'Sullivan
Corcullen, Galway
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Iarnrod Eireann (Irish Rail)
Galway , Ireland
2024.04 - 2024.05
- Provided product information to customers in a timely manner.
- Tracked orders from placement to delivery using internal systems.
- Advised customers on purchasing decisions based on their individual needs.
- Performed administrative duties related to customer service such as filing documents or completing paperwork.
Customer Service/Barista
Moycullen Riding Centre Ltd
Galway , Ireland
2023.06 - 2023.08
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Childminding
Dr Grainne Ahern
Galway , Ireland
2023.06 - 2023.07
- Childminding 2 young children on an ongoing basis
- Arranging activities to keep the children happy and entertained whilst ensuring they are always supervised and safe.
- Read aloud, and engaged in creative play
Education
Junior Certificate
Salerno Secondary School
Galway IrelandSkills
- Customer Focus
- Cleanliness standards
- Beverage Preparation
- Coffee grinding
- Cash Handling
Affiliations
- Walking reading and meeting new people.
- I have preformed on stage in the Town Hall Theatre many times, while attending Stage School and Performing Arts School Galway.
Timeline
Customer Service Representative
Iarnrod Eireann (Irish Rail)
2024.04 - 2024.05
Customer Service/Barista
Moycullen Riding Centre Ltd
2023.06 - 2023.08
Childminding
Dr Grainne Ahern
2023.06 - 2023.07
Junior Certificate
Salerno Secondary School
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