Erika Jalowska
Cavan,Ireland
Summary
I am a dedicated and goal-driven young student, currently undertaking an apprenticeship in Accountancy, with a strong passion for sales, customer service, and real estate. With a solid foundation in accountancy principles and practical experience, I’ve developed essential skills in managing client relationships, problem-solving, and understanding financial transactions — all of which are key elements in real estate sales. Excited to apply my skills to the Dubai real estate industry, I would like to apply my attention to detail, interpersonal skills, and dedication to customer satisfaction to a real estate company that appreciates drive and passion.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Trainee Accountant
KBG Chartered Accountants
Cavan
02.2024 - 03.2025
- Attending to customers closely to approve correct financial books, offering specialized guidance on the accounts while ensuring adherence to confidentiality procedures
- Ongoing interaction with client queries, promoting confidence utilizing plain language communication and proactive troubleshooting, which made me a skilled customer service performer
- Conducted financial transactions and checked statements, providing clients with in-depth feedback on their spending, while at the same time providing top-notch customer service and maintaining professionalism
- Developed the ability to interpret complex transactions, which helped clients save and spend money effectively through precise analysis, directly transferable to real estate bargaining
Office Administrator
MedPro Billing Solutions
Dublin
06.2023 - 09.2023
- During my stay with the firm, I was responsible for processing and handling invoices, as well as regularly updating doctor and patient data to ensure accuracy and effectiveness
- I had the responsibility of sending payment reminders to various clients on time, where there was a need for attention to detail to make sure that all the billing details were accurate and up-to-date
- Apart from this, I maintained constant liaison with customers for the solution of any question or problem to leave them satisfied at the maximum level and build permanent professional relationships
- My role included having close interactions with clients where any billing irregularities were settled to the maximum and problem-solving ability was demonstrated for assuring positive client experiences
Education
Leaving Certificate - business, mathematics, economics, history
Loreto College Cavan
01.2018 - 01.2023
Skills
- Client Relations & Customer Service: Strong communication skills through regular interaction with clients, solving their problems, explaining financial issues clearly, and providing guidance Building trust and open communication have been the core of my work, and I have learned the ability to adapt communication suitably for clients of all types From dealing with client inquiries or updating them on progress, I always aim to deliver satisfaction and explanation
- Sales Support: Assisting with financial reports and projections, showcasing the importance of clear communication in closing deals I provide essential support to the sales team by preparing financial statements, forecasting budgets, and generating reports that aid in client decision-making My ability to deliver timely, accurate data has contributed to improved client relationships and informed sales decisions, ultimately supporting the business's growth These experiences have equipped me to handle various client situations with confidence and clarity
- Attention to Detail: My experience in preparing and reviewing client reports has ingrained in me the importance of precision and thoroughness I regularly handle complex data and ensure all details are accurate, which is crucial when managing critical transactions This ability to focus on the finer details ensures that important steps are not overlooked, even in time-sensitive situations
- Negotiation & Relationship Building: While assisting clients with financial matters, I have also learned the importance of negotiation and relationship-building By understanding their goals and constraints, I can offer solutions that align with their best interests, ensuring a mutually beneficial outcome I’m accustomed to handling sensitive matters and balancing competing priorities while maintaining strong, professional relationships
- Problem-Solving: Skilled in identifying and resolving client issues promptly, managing multiple client accounts with competing deadlines has refined my ability to prioritize tasks effectively and remain adaptable in a fast-paced environment I am skilled at balancing urgent and long-term tasks, adjusting quickly to shifting priorities, and consistently meeting deadlines without sacrificing attention to detail or quality
- Human Relations Skills: I possess strong human relations skills, with a focus on building and maintaining positive, professional relationships Through consistent communication and active listening, I am able to understand client needs, address concerns, and provide tailored solutions My ability to empathize and engage with diverse individuals has allowed me to foster trust and collaboration, whether working with colleagues, clients, or customers I am adept at managing conflict, negotiating effectively, and ensuring all parties feel valued and heard, ultimately contributing to successful, long-term partnerships
Languages
English
Proficient (C2)
Lithuanian
Proficient (C2)
Russian
Intermediate (B1)
References
References available upon request.
Personal Information
Date of birth: 01/06/2006
Interests
- Real Estate: Passionate about the property market and staying up to date on trends, developments, and investment opportunities. I am especially interested and would like to focus on property development and upcoming developments in my future, which the UAE is known for its growing property market.
- Travel: Keen interest in learning about different cultures and environments, as I come from an immigrant family and have family in various areas of the world, I look forward to expanding my professional career in Dubai.
- Personal Development: Dedicated to continuous growth, whether through formal education, self-learning, or hands-on experience in business. To build a successful career in a dynamic and fast-growing market. The opportunity to work in Dubai's diverse real estate sector excites me, as it offers not only professional growth but also the freedom to shape my career and thrive in an environment full of possibilities, different mentalities which is my main reason for my move from Ireland. With a focus on customer satisfaction and attention to detail, I aim to become a trusted expert in the market.
Timeline
Trainee Accountant
KBG Chartered Accountants
02.2024 - 03.2025
Office Administrator
MedPro Billing Solutions
06.2023 - 09.2023
Leaving Certificate - business, mathematics, economics, history
Loreto College Cavan
01.2018 - 01.2023
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