Erik Robert Volkmar Svenson
Dublin
Summary
Accomplished in transforming the German public sector's digital landscape at Microsoft, I leveraged my expertise in predictive modeling and strategic negotiation to exceed sales targets by 178% in FY24. Renowned for building trusted relationships with over 350 CXOs, my blend of cybersecurity management and client relationship prowess has consistently driven market success and innovation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Account Executive - Modern Workplace & AI, German MidMarket (Government & Education)
Microsoft
Dublin
07.2024 - Current
- Leading the modern workplace and AI territory for the German public sector with a target of more than 108m$ in FY25
- Developed a territory strategy and executing with a customer-first approach, resulted in overachieving my target by 178% in FY24, 246% in FY23 and 143% in FY22
- Developed a long-term, trusted advisor relationship with 350+ CXOs and VPs across all departments with a consultative selling approach aimed to understanding the business goals and pain points through extensive discovery
- Negotiated and closed more than 20x 7-figure agreements by marking a new milestone in the digital transformation partnership with my customers
Account Executive - Modern Workplace & AI, German Mid-Market (Manufacturing)
Microsoft
Dublin
07.2023 - 06.2024
Cloud Sales Executive - Modern Workplace & Security, German MidMarket (Manufacturing)
Microsoft
Dublin
04.2021 - 06.2023
- Culture, Diversity & Inclusion Ambassador
- Leveraging Microsoft offers to encourage Mid-Market OnPrem customers to migrate to the cloud, moving to the modern workplace and increase security, compliance and identity standards
- Identify key opportunities with customers in the cloud such as in security, compliance, collaboration
- Owning the full sales cycle, from lead to close
Senior Account Executive, D/A/CH - SMB
Indeed.com
Dublin
10.2019 - 04.2021
- Achieved on average 135% of the targets in 2020 by continuing to set out a strategy to meet client needs and ultimately find their right hire faster and be cost-effective during their campaign
- Managing existing opportunities, building relationships both within the book of business and by prospecting and properly qualifying in/out new opportunities generated by the marketing team
- Qualifying, developing, and closing sales in cooperation with the channel team and partners
Account Executive, D/A/CH - SMB
Indeed.com
Dublin
05.2018 - 09.2019
- Average performance of 127% of the targets in 2019
- After been very successful in my first 5 quarters, I got promoted into the role of a Senior Account Strategist based on my performance
Digital Marketing Strategist DACH/ Success Revenue Program Lead at Accenture
Google
Dublin
11.2017 - 05.2018
- Sales Account Associate for DACH region
- Account Development
- Google Adwords campaign optimization
- Identifying ROI opportunities on client accounts
- Upselling of new features
- Identifying opportunities for process improvement
- Managing the client relationship with Account Managers
- Expert in search, display, mobile and video advertising (Google AdWords)
- Acting as point of contact for all sales related queries from team and management
- Newcomer training and shadowing
- Achieved 103% of quarterly sales targets (January-March)
Advanced PCI DSS Compliance Associate (Tier 2)
Sysnet Global Solutions
Dublin
04.2017 - 11.2017
- Assisted customers with the more technical Self Assessment Questionnaires (SAQ) by breaking down the questions in a more simplified, easy to understand language
- Offered further risk reduction advises to customers if there is a technical requirement that they can't meet
- Assisted the other Tier 1 Associates with their technical based queries
- Actively monitored and took action on the cases being raised relating to the more technical SAQ in Salesforce
PCI DSS Compliance Associate (Tier 1)
Sysnet Global Solutions
Dublin
02.2017 - 04.2017
- Provided PCI DSS support via telephone and email
- Handled both inbound and outbound calls
- Controlled the flow of the call to reach a certain quality and average call length
- Improved problem solving and effective listening by making sure the customers are being profiled correctly and accurately
- Also providing customers risk reductions if needed
- Hand-holding customers to make sure their experience in completing the PCI DSS Compliance is as quick and painless as possible
- Logged calls on the CRM system, Salesforce
Chef
Strandhotel Seerose
Seebad Kölpinsee
06.2016 - 01.2017
Apprentice
Strandhotel Seerose
Seebad Kölpinsee
08.2014 - 06.2016
Seasonal Warehouse Worker, Fruit & Vegetable
CHEFS CULINAR
Neubrandenburg
04.2014 - 07.2014
Lance Corporal
Military Academy of the German Armed Forces - Führungsakademie der Bundeswehr
Hamburg
07.2011 - 05.2013
Education
Highschool Graduation -
Gotthold-Ephraim-Lessing Gymnasium
Neubrandenburg, Germany01.2011
Skills
- Information Technology Compliance Management
- Cybersecurity Management
- Expertise in Predictive Modeling
- Market Expertise
- Strategic Account Planning
- Sales Strategies
- Sales Performance Analysis
- Proficient in Managing Competing Priorities
- Client Relationship Management
- Pipeline Development Coordination
- Data Reporting Skills
- Effective Team Collaboration
- Market Territory Oversight
- Sales Strategy Execution
- Strategic Negotiation Skills
Certification
- Sales Edge 3, Senior Level
- Mean Green - EMEA SMB Award, Winner, 2020
- Accessibility in Action
- Copilot for M365 Achiever Badge, Fundamental
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
Languages
- German, Native or Bilingual
- English, Full Professional
- Spanish, Elementary
- French, Elementary
Timeline
Senior Account Executive - Modern Workplace & AI, German MidMarket (Government & Education)
Microsoft
07.2024 - Current
Account Executive - Modern Workplace & AI, German Mid-Market (Manufacturing)
Microsoft
07.2023 - 06.2024
Cloud Sales Executive - Modern Workplace & Security, German MidMarket (Manufacturing)
Microsoft
04.2021 - 06.2023
Senior Account Executive, D/A/CH - SMB
Indeed.com
10.2019 - 04.2021
Account Executive, D/A/CH - SMB
Indeed.com
05.2018 - 09.2019
Digital Marketing Strategist DACH/ Success Revenue Program Lead at Accenture
Google
11.2017 - 05.2018
Advanced PCI DSS Compliance Associate (Tier 2)
Sysnet Global Solutions
04.2017 - 11.2017
PCI DSS Compliance Associate (Tier 1)
Sysnet Global Solutions
02.2017 - 04.2017
Chef
Strandhotel Seerose
06.2016 - 01.2017
Apprentice
Strandhotel Seerose
08.2014 - 06.2016
Seasonal Warehouse Worker, Fruit & Vegetable
CHEFS CULINAR
04.2014 - 07.2014
Lance Corporal
Military Academy of the German Armed Forces - Führungsakademie der Bundeswehr
07.2011 - 05.2013
Highschool Graduation -
Gotthold-Ephraim-Lessing Gymnasium
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