Eric Gallagher
Dublin
Summary
A active and creative professional seeking to expand in the field of Communications and Public Relations.
Building experience with social media content creation and digital marketing on top of my qualifications.
Excellent attention to detail, adaptable and able to think outside the box, finding new opportunities and experiences.
Goal orientated and capable of improving projects as a team member or working under my own initiative.
Happy to elaborate on any element of my resume in an interview.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Student Services Coordinator
The Open College
Dublin
08.2023 - Current
- Achieving high levels of customer retention through effective communication and problem-solving skills.
- Handled email drafting and responses
- Enhanced student experience by effectively communicating through live chat and phone calls
- Strengthened relationships with customers and clients.
- Managed the processing of funding applications and invoices for various third party clients.
Retail Sales Associate
Eason Clarehall
Dublin
10.2021 - 08.2023
- Executed various responsibilities in the retail sector during spare time
- Maintained inventory of books
- Streamlined magazine order process
- Increased sales and managed inventory for media and newspapers
- Enrolled in a program to earn a Master's degree in Public Relations.
Content Moderator
Accenture
Dublin
04.2019 - 03.2020
- Moderated digital content according to a dynamic company policy.
- Ensured adherence to community guidelines and policies while moderating content on social media platforms.
- Enhanced the accuracy of social media content
- Demonstrated expertise in policy analysis and decision-making processes.
Student Support Worker
Childvision
Dublin
09.2013 - 12.2016
- Edited large print books to support visually impaired students' reading needs
- Contributed to the production of braille
- Enhanced book binding processes for improved output.
- Ensured timely completion of student orders.
- Updated and maintained database
Education
Bachelor of Arts - Broadcasting And Journalism
University of Wolverhampton
Wolverhampton 07-2018
Master of Arts - Public Relations, (Incomplete, 1 semester)
TU Dublin
DublinSkills
- Print Media
- Digital Media
- Communications
- Retail
- Editing
- Office
- Public Relations
- Basic video editing
- Basic audio editing
- Social media
- Digital marketing
- Press release,
- Press package
Affiliations
- I like to write fiction and review media.
- I dabble in video production and editing.
- Boardgames, video games and the cinema.
Languages
English
First Language
Japanese
Beginner (A1)
A1
Accomplishments
- Held a quality and assurance monthly award for applying company policy to a 98% level of accuracy to social media content
Certification
- B.A. In Broadcasting and Journalism.
- Learner driver permit.
Timeline
Student Services Coordinator
The Open College
08.2023 - Current
Retail Sales Associate
Eason Clarehall
10.2021 - 08.2023
Content Moderator
Accenture
04.2019 - 03.2020
Student Support Worker
Childvision
09.2013 - 12.2016
Bachelor of Arts - Broadcasting And Journalism
University of Wolverhampton
Master of Arts - Public Relations, (Incomplete, 1 semester)
TU Dublin
Similar Profiles
Brian HawkeBrian Hawke
Senior Assistant Registrar/Associate Director at University of PNG, Open CollegeSenior Assistant Registrar/Associate Director at University of PNG, Open College
Chisala Audrey ChiundapondeChisala Audrey Chiundaponde
Liaison Manager at Westmidlands Open CollegeLiaison Manager at Westmidlands Open College
Amellia DunemannAmellia Dunemann
Volunteer at Tour at St Ursula's College Open DayVolunteer at Tour at St Ursula's College Open Day