Eoin Flynn Carroll

M&A Associate ESB Generation & Trading

• Conducted due diligence in relation to M&A transactions to ensure compliance with applicable laws and regulations.
• Assisted in managing confidential information throughout the negotiation process.
• Managed and maintained a strong relationship with third-party developers.
• Tracked and monitored industry trends, which informed strategic decisions.
• Reviewed contracts related to M&A transactions such as purchase agreements, confidentiality agreements, non-disclosure agreements.
• Communicated regularly with internal stakeholders across departments to ensure alignment on strategies related to M&A activities.

ESB Telecoms Sales and Marketing Team:

• Managed sales pipeline on a monthly basis, which informed strategic decisions.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Performed customer survey analysis with the aim of improving our service offering.
• Headed a process to set up a real-time sales tracker for analysis across all business units.
• Managed a contract campaign to get our customers on the current MSA, which had the potential for more than 1 million euros in additional annual revenue.

• Greeted customers and provided assistance with product selection.
• Organized stockroom shelves, racks and bins according to store layout and product categories.
• Informed customers about current promotions and discounts.
• Assisted customers with returns, exchanges and refunds.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Maintained cleanliness of the sales floor area at all times.
• Conducted periodic audits of merchandise pricing accuracy.
• Managed daily sales floor operations, ensuring optimal customer service and satisfaction.

• Stocked merchandise on shelves and displays.
• Maintained store cleanliness and organization.
• Provided excellent customer service by responding to all customer inquiries promptly.
• Handled customer complaints in a timely manner.
• Monitored customer traffic flow within the store.
• Initiated friendly conversation with customers to determine level of assistance required.
• Created price tags and merchandise signs for new items.
• Operated cash registers and processed transactions including sales, returns, and exchanges.