Emma Sheahan
Cork
Summary
Pursuing a Master of Science in Human Resource Management at the University of Limerick, with a solid foundation in employee relations, talent management, organisational development, and HR strategy. Possesses two years of administrative experience in the motor industry, demonstrating strong teamwork, problem-solving, and interpersonal communication skills. Aiming to contribute to a dynamic HR team within a progressive organisation that fosters professional growth.
Overview
4
4
years of professional experience
Work History
Administrator & Receptionist
O'Callaghan Motor Works
Kanturk, Co. Cork
05.2022 - 02.2024
- Communication & Interpersonal Skills: Acted as the first point of contact, managing professional communications via telephone and email while assisting diverse stakeholders with queries.+2
- Documentation & Compliance: Managed sensitive administrative records, including the registration of new assets and the completion of official tax and ownership transfer documentation.
- Departmental Support: Collaborated across different departments, providing administrative assistance to the service and sales teams to ensure operational efficiency.
- Database Management: Maintained accurate records for customer service cycles and managed financial data within the cash-in and cash-out books.+1
General Operative
Nono’s Cottage
Gneeveguilla, Co. Kerry
01.2020 - 05.2022
- Policy Compliance: Executed daily operations under strict Fáilte Ireland guidelines, ensuring all health and safety standards were consistently met.
- Stakeholder Relations: Facilitated the welcoming and onboarding of overseas guests, managing interpersonal relations to ensure a positive experience.
- Scheduling & Coordination: Maintained the booking calendar and managed financial administrative tasks, including receipting and lodgments.
Education
MSc - Human Resource Management
University of Limerick
01.2026
Bachelor of Arts Degree - History and English
Mary Immaculate College
Limerick01.2022
Skills
- Communication management
- Scheduling coordination
- Customer service
- Team collaboration
- Stakeholder engagement
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- General office administration
- Written and verbal communication
- Microsoft office suite proficiency
- HR policies and procedures
Interests & Achievements
- Secretary of Bruree GAA Club, Co. Limerick, 2022-2023
- Member of my local tidy towns
- Full, clean drivers license
Websites, Portfolios and Profiles
linkedin.com/in/emma-sheahan-170795261
References
Available on request
Coursework
- Teaching English as a Foreign Language Certificate
- Leadership Course – Certificate Level
- First Aid Course
- ECDL Course
Timeline
Administrator & Receptionist
O'Callaghan Motor Works
05.2022 - 02.2024
General Operative
Nono’s Cottage
01.2020 - 05.2022
MSc - Human Resource Management
University of Limerick
Bachelor of Arts Degree - History and English
Mary Immaculate College