Summary
Overview
Work history
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Emma Moloney

Raheny,Ireland

Summary

A hardworking, motivated individual with a background in Customer Service and Administration. I always strive to achieve the highest possible standard at any given task. I am accustomed to working in a fast-paced environment and dealing with multiple tasks.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Practice Manager

Portmarnock Veterinary Clinic, Dublin 13
Dublin 13
01.2024 - 09.2025
  • Staff Rotas
  • Payroll
  • Invoicing client accounts
  • Sorting supplier invoices
  • Working closely with accountant
  • Ordering and organising stock
  • Providing support and guidance to team members
  • Delegating tasks and assignments to team members
  • Ensuring compliance with company policies and procedures
  • Handling client queries and resolving issues
  • Point of contact for reps
  • Animal Care and Reception duties

Animal Care Assistant

Portmarnock Veterinary Clinic, Dublin 13
Dublin 13
06.2023 - 09.2025
  • Running bloods, urinalysis and faecal testing
  • Setting up surgery and x-rays
  • Transferring x rays to patient files
  • Cleaning and restocking consult rooms
  • Cleaning and wrapping kits for sterilisation
  • Caring for inpatients, feeding and bring out to the toilet etc
  • Restraining pets for nurses and vets in consults
  • General washing and cleaning duties
  • Reception duties

Receptionist

Portmarnock Veterinary Clinic, Dublin 13
Dublin 13
02.2022 - 06.2023
  • Greeting clients
  • Answering phones
  • Answering and organising emails
  • Preparing patient records for surgery admissions
  • Locating and creating records
  • Reviewing medical history
  • Setting appointments
  • Selling flea and worming products
  • Selling food, shampoos etc
  • Cash duties
  • Maintaining facility cleanliness and safety

Pet Specialist

Equipet Coolock, Dublin 17
Dublin 17
04.2021 - 02.2022
  • Cash Duties
  • Serving Customers
  • Helping to merchandise new stock
  • Advising customers on questions they may have about their pets.
  • Feeding animals in shop
  • Cleaning, rotating stock, date checking
  • Maintaining excellent visual standards on the shop floor

Cinema Host

Odeon Cinema Coolock, Dublin 17
Dublin 17
05.2018 - 04.2021
  • Cash duties
  • Serving Guests
  • Preparing food
  • Cleaning screens, kitchen, retail area
  • Helping solve guests queries and problems.

Sales Assistant/Customer Service/ Cash office

Dunnes Stores, North Earl Street
06.2014 - 09.2017
  • Dealing with customer complaints
  • Refunds and exchanges
  • Checkout operator
  • Stocking shelves
  • Money Handling
  • Lodgement of weekly profits
  • Paperwork and answering phone
  • Adding up tills and balancing till contents on computer
  • Loading and balancing ATM
  • Training new staff on checkouts

Programme Seller

Croke Park & Aviva Stadiums
01.2011 - 01.2014
  • Customer Service
  • Money Handling
  • Sales

Sales Assistant

Dunnes Store, Northside Shopping centre
11.2013 - 12.2013
  • Checkout operator
  • Stocking shelves
  • Helping customers with any queries

Education

QQI Level 6 Award - Advanced Animal Science

Killester College
09.2020 - 05.2021

QQI Level 5 Award - Animal Science

Killester College
09.2019 - 05.2020

QQI Level PreUniversity - Science

Colaiste Dhulaigh College of Further Education
09.2013 - 05.2014

Leaving Certificate -

Manor House School
09.2007 - 06.2013

Skills

  • Competent in Microsoft office
  • Report writing from laboratory experiments
  • Use of various scientific lab equipment
  • Animal Care
  • Dog Grooming
  • Customer Service
  • Communication skills
  • Data Entry
  • Administration
  • Organisational skills
  • Scheduling
  • Money Handling
  • Problem solving

Certification

  • Full drivers license
  • First Aid Training, valid 07/25 - 08/27


References

References available on request

Volunteer Experience

  • St Anne’s City Farm and Ecology Centre, Volunteer on Animal Care Team, 2021-04, 2021-10, Feeding animals, Cleaning stables, Answering questions visitors may have.

Timeline

Practice Manager

Portmarnock Veterinary Clinic, Dublin 13
01.2024 - 09.2025

Animal Care Assistant

Portmarnock Veterinary Clinic, Dublin 13
06.2023 - 09.2025

Receptionist

Portmarnock Veterinary Clinic, Dublin 13
02.2022 - 06.2023

Pet Specialist

Equipet Coolock, Dublin 17
04.2021 - 02.2022

QQI Level 6 Award - Advanced Animal Science

Killester College
09.2020 - 05.2021

QQI Level 5 Award - Animal Science

Killester College
09.2019 - 05.2020

Cinema Host

Odeon Cinema Coolock, Dublin 17
05.2018 - 04.2021

Sales Assistant/Customer Service/ Cash office

Dunnes Stores, North Earl Street
06.2014 - 09.2017

Sales Assistant

Dunnes Store, Northside Shopping centre
11.2013 - 12.2013

QQI Level PreUniversity - Science

Colaiste Dhulaigh College of Further Education
09.2013 - 05.2014

Programme Seller

Croke Park & Aviva Stadiums
01.2011 - 01.2014

Leaving Certificate -

Manor House School
09.2007 - 06.2013
Emma Moloney