Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Emma McGovern

Emma McGovern

Leitrim

Summary

Driven Marketing and Sales Graduate with 3+ years of experience, Ambitious Restaurant Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. And constantly promoting the business through all social media platforms.

Overview

8
8
years of professional experience

Work History

Ballinamore
  • 353 87 1432709 emmamcgovern402@ gmail.com https://www.linkedin.c om/in/emma-mcgover
  • Working with key suppliers to the business such as food and drinks
  • Managing of the restaurant’s social media channels
  • Upskilling in cocktail making and introduction of new items to the cocktail portfolio within the business
  • Cash Handling and completing end of day close outs

Hotel Organiser

Grand Primus Hotel
2017.02
  • Working as a team to decorate and organize events for children of families that were staying in the hotel for the Kurrent festival
  • Planning curriculum-based activities as well as fun activities
  • Communicating with other, children, parents and elderly people of different cultures and languages etc.

Restaurant Manager

The Red Bank Restaurant
2022.04 - Current
  • Promoted to restaurant manager in April 2022
  • Hire and Onboard team members
  • Meet and greet customers and provide excellent customer service
  • Organization of the restaurant room and management of all bookings and booking confirmation
  • Planning menus with kitchen staff
  • Ensuring all food safety regulations are adhered to
  • Inventory management and auditing of the necessary inventory.

Marketing Assistant

Conor Harte
2021.01 - 2021.06

Work Placement with Wealthwise Financial Planning:

  • Collected, analyzed and summarized data and trends to provide marketing tracking and research.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Created engaging content for Pinterest, Facebook, and Instagram.

Waitress and Bartender

The Red Bank Restaurant
2015.04 - 2020.07
  • Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Act as deputy manager when required for the restaurant
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.

Education

Bachelor of Business (Hons) - Marketing and Sales

Atlantic Technological University
2022

Skills

  • Strategic Forecasting
  • Coaching and Mentoring
  • Front of House Management
  • Marketing and Advertising
  • Project Management
  • Customer Order Management
  • Marketing Planning
  • Business Development
  • Persuasive Communication
  • Managing Employee Relations

Accomplishments

  • Completed cocktail making courses and also a cocktail competition which the Monin company held in the Bar academy in Dublin
  • Appeared on ShannonSide Radio for Cocktail Masterclass in
  • Date
  • Shortlisted for Best Restaurant Manager by The Yes Chef awards for two years running
  • Short listen for Best Manager at the Restaurant association awards for two years running as well
  • Have held cocktail classes for the Wheelchair Association of
  • Ireland, which I enjoyed immensely as I talked about all the different cocktails and the different types of Non alcoholics ones they could possibly try at home
  • Completed Level 8 Business Degree in 2022
  • Returned to playing GAA in 2023 after significant knee injury
  • Completed Level 5 Business FETAC in 2018
  • Completed a Business Secretarial Course with ECDL Driving
  • Licence
  • Full Clean Driving Licence
  • Recognised in both my work placements for my dedication to my role and work ethic
  • Reached Leitrim Ladies Senior Championship in 2019, 2020 and 2021
  • Won Leitrim GAA Intermediate league 2018
  • Won Leitrim GAA Intermediate championship 2017
  • Connacht Senior championship with Leitrim ladies in 2022.

Timeline

Restaurant Manager

The Red Bank Restaurant
2022.04 - Current

Marketing Assistant

Conor Harte
2021.01 - 2021.06

Hotel Organiser

Grand Primus Hotel
2017.02

Waitress and Bartender

The Red Bank Restaurant
2015.04 - 2020.07

Ballinamore

Bachelor of Business (Hons) - Marketing and Sales

Atlantic Technological University
Emma McGovern