Emma McDonagh
Balbriggan
Overview
19
19
years of professional experience
Work History
Retail Cashier
News Centre
06.2024 - Current
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Catering Assistant
Compass Group Management
09.2023 - 09.2024
- Cleaned and organized kitchen stations to promote team efficiency.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Inspected catering equipment and utensils regularly to manage wear and tear.
Health Care Assistant
Bartra residential care
01.2022 - 09.2023
- Responsible for 31 residents in a team of 5.
- Assisted residents with feeding, showering and dressing.
- Uploaded daily log book containing residents vital information to insure appropriate care.
- Physical and emotional support for residents when needed.
- Updated family on residents well being.
- Worked alongside palative care nurse for end of life care.
- Worked as part of a team.
- Ensured all covid protocols were respected.
Health Care Assistant
Home Instead
01.2021 - 01.2022
- Assisted clients with their daily needs.
- Kept a log of all tasks for management.
- Assisted clients with washing and dressing, light house hold chores and prepared meals.
Taxi Dispatcher
Braken Cabs
01.2015 - 01.2018
- Co-ordinated and dispatched appropriate taxis and handled bookings.
- Kept in communication with drivers using 2 way radio.
- Assisted with inquiries regarding bookings, emergency procedures and any other inquires as per company guidelines.
- Handled cash and wages.
- Maintained cleanliness of the office.
- Trained new staff.
- Worked shifts when required including nights and weekends.
Cleaner
Noonans
01.2016 - 01.2017
- Performed cleaning activities such as mopping, sweeping, dusting, polishing and vacuuming.
- Ensuring that every room is cleaned to a high standard and inspected.
- Ensure adequate cleaning supplies maintained.
- Maintained and cleaned equipment.
Night Club Hostess
Candy Shots
01.2010 - 01.2011
- Interacted and welcomed customers, made recommendations, provided accurate bills, served drinks, processed payments in timely manner.
- Handled multiple tables and assisted with opening and closing duties.
- Took inventory of supplies.
Cashier, Deli, Butcher & Floor Staff
Supervalu
01.2007 - 01.2009
- Offered assistance and sold products to customers.
- Arranged products on display shelves and re stocked, processed payments and kept shop clean.
- Was responsible for preparing, packaging and serving deli products to customers.
- Maintained high standards of hygiene, greeted customers and took orders.
Education
Community Awareness Course -
CAD
01.2013
HACCAP -
Supervalu
Swords, Co. Dublin01.2009
Leaving Certificate - English, Maths, Irish, Biology, Home Economics, French, Business
Loreto College
Swords, Co. Dublin01.2007
Skills
- Teamwork and collaboration
- Friendly and outgoing
- Customer service
- Problem-solving
- Time management
- Cash handling
- POS system operation
- Flexible schedule
Hobbies and Interests
- Currently studying for my theory test to get my driver's license and saving for a car.
- Interested in interior design.
- Part of my local GAA team, enjoy training and socializing with the team.
Timeline
Retail Cashier
News Centre
06.2024 - Current
Catering Assistant
Compass Group Management
09.2023 - 09.2024
Health Care Assistant
Bartra residential care
01.2022 - 09.2023
Health Care Assistant
Home Instead
01.2021 - 01.2022
Cleaner
Noonans
01.2016 - 01.2017
Taxi Dispatcher
Braken Cabs
01.2015 - 01.2018
Night Club Hostess
Candy Shots
01.2010 - 01.2011
Cashier, Deli, Butcher & Floor Staff
Supervalu
01.2007 - 01.2009
HACCAP -
Supervalu
Leaving Certificate - English, Maths, Irish, Biology, Home Economics, French, Business
Loreto College
Community Awareness Course -
CAD