Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Emma McDonagh

Balbriggan

Overview

19
19
years of professional experience

Work History

Retail Cashier

News Centre
06.2024 - Current
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Catering Assistant

Compass Group Management
09.2023 - 09.2024
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Inspected catering equipment and utensils regularly to manage wear and tear.

Health Care Assistant

Bartra residential care
01.2022 - 09.2023
  • Responsible for 31 residents in a team of 5.
  • Assisted residents with feeding, showering and dressing.
  • Uploaded daily log book containing residents vital information to insure appropriate care.
  • Physical and emotional support for residents when needed.
  • Updated family on residents well being.
  • Worked alongside palative care nurse for end of life care.
  • Worked as part of a team.
  • Ensured all covid protocols were respected.

Health Care Assistant

Home Instead
01.2021 - 01.2022
  • Assisted clients with their daily needs.
  • Kept a log of all tasks for management.
  • Assisted clients with washing and dressing, light house hold chores and prepared meals.

Taxi Dispatcher

Braken Cabs
01.2015 - 01.2018
  • Co-ordinated and dispatched appropriate taxis and handled bookings.
  • Kept in communication with drivers using 2 way radio.
  • Assisted with inquiries regarding bookings, emergency procedures and any other inquires as per company guidelines.
  • Handled cash and wages.
  • Maintained cleanliness of the office.
  • Trained new staff.
  • Worked shifts when required including nights and weekends.

Cleaner

Noonans
01.2016 - 01.2017
  • Performed cleaning activities such as mopping, sweeping, dusting, polishing and vacuuming.
  • Ensuring that every room is cleaned to a high standard and inspected.
  • Ensure adequate cleaning supplies maintained.
  • Maintained and cleaned equipment.

Night Club Hostess

Candy Shots
01.2010 - 01.2011
  • Interacted and welcomed customers, made recommendations, provided accurate bills, served drinks, processed payments in timely manner.
  • Handled multiple tables and assisted with opening and closing duties.
  • Took inventory of supplies.

Cashier, Deli, Butcher & Floor Staff

Supervalu
01.2007 - 01.2009
  • Offered assistance and sold products to customers.
  • Arranged products on display shelves and re stocked, processed payments and kept shop clean.
  • Was responsible for preparing, packaging and serving deli products to customers.
  • Maintained high standards of hygiene, greeted customers and took orders.

Education

Community Awareness Course -

CAD
01.2013

HACCAP -

Supervalu
Swords, Co. Dublin
01.2009

Leaving Certificate - English, Maths, Irish, Biology, Home Economics, French, Business

Loreto College
Swords, Co. Dublin
01.2007

Skills

  • Teamwork and collaboration
  • Friendly and outgoing
  • Customer service
  • Problem-solving
  • Time management
  • Cash handling
  • POS system operation
  • Flexible schedule

Hobbies and Interests

  • Currently studying for my theory test to get my driver's license and saving for a car.
  • Interested in interior design.
  • Part of my local GAA team, enjoy training and socializing with the team.

Timeline

Retail Cashier

News Centre
06.2024 - Current

Catering Assistant

Compass Group Management
09.2023 - 09.2024

Health Care Assistant

Bartra residential care
01.2022 - 09.2023

Health Care Assistant

Home Instead
01.2021 - 01.2022

Cleaner

Noonans
01.2016 - 01.2017

Taxi Dispatcher

Braken Cabs
01.2015 - 01.2018

Night Club Hostess

Candy Shots
01.2010 - 01.2011

Cashier, Deli, Butcher & Floor Staff

Supervalu
01.2007 - 01.2009

HACCAP -

Supervalu

Leaving Certificate - English, Maths, Irish, Biology, Home Economics, French, Business

Loreto College

Community Awareness Course -

CAD

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Emma McDonagh