Emma Manning
Athy,Ireland
Summary
Highly dedicated professional with a solid background in customer orders, cooking, and store cleanliness. Consistently excels in fast-paced, high-volume settings. Service-oriented and punctual with exceptional people skills. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-centric professional with strong background in service-focused roles. Builds loyal and satisfied clientele through proactive communication.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Apple Green
Kilcullen, Ireland
05.2023 - 10.2023
- Greeted customers in a friendly and professional manner.
- Prepared all food orders according to customer specifications
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
- Operated cash register accurately and efficiently for customer transactions.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Bartender
Crosskeys Pub
Kildangan, Ireland
02.2022 - 10.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Salon Coordinator
PeterMark
Kilkenny, Ireland
05.2021 - 10.2022
- Greeted customers and provided them with salon services information.
- Provided administrative support to the salon team, including scheduling appointments and managing customer records.
- Developed and maintained client relationships by providing excellent customer service.
- Answered incoming calls promptly and effectively routed them to appropriate personnel.
- Managed appointment bookings through multiple channels like phone, email or walk-in customers.
- Ensured efficient communication between stylists and clients regarding their specific requirements.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
Education
Some College (No Degree) - Hairdressing
PeterMark School Of Hairdressing
North Earl St.Skills
- Professional Appearance
- Cash and credit transactions
- Extensive beer knowledge
- Handling Difficult Customers
- Engaging personality
- Beverage Preparation
- Outstanding customer service
- Bar service preparation
- Extensive spirits knowledge
- Maintaining a clean bar
Affiliations
- I like to go on hikes in my spare time.
- Reading is a favorite of mine.
References
References available upon request.
Timeline
Deli Clerk
Apple Green
05.2023 - 10.2023
Bartender
Crosskeys Pub
02.2022 - 10.2023
Salon Coordinator
PeterMark
05.2021 - 10.2022
Some College (No Degree) - Hairdressing
PeterMark School Of Hairdressing
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