Emma Lyons

• Provided antenatal, intrapartum, and postnatal care under supervision.
• Monitored maternal and fetal wellbeing.
• Supported women throughout labour and birth.
• Performed maternal and newborn assessments.
• Promoted breastfeeding and provided patient education.
• Administered medications and treatments under supervision.
• Maintained accurate clinical documentation.
• Collaborated with the multidisciplinary healthcare team.

• Assisted patients with personal care and activities of daily living.
• Supported mothers, babies, children, and families throughout their care.
• Worked collaboratively with the multidisciplinary team.
• Maintained a safe, clean, and dignified care environment.
• Followed infection prevention and control procedures.
• Communicated effectively with patients, families, and healthcare professionals.

● Met and greeted members of the public as they entered the office, in a polite and professional manner.

● Created and organised appointments, maintaining communication with colleagues and customers.

● Captured and processed client information, entering data into online systems for wider company use.

● Handled information, forms and documents, keeping confidentiality at all times

● Performed general office duties such as printing, photocopying and scanning documents.

● Organised the printing/maintaining of packs and forms to create a better working reception area.

● Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

● Showcased product features and benefits to drive sales.

● Kept sufficient inventory supply and stock on shelves and in storerooms.

● Managed transactions with high accuracy to achieve smooth till reconciliations.

● Explained products' benefits and value, adding sales by recommending suitable shoe-care/accessories.

● Worked well with a new team during the opening of a new store and Christmas time.