Emma Laing
Carramar
Summary
A dynamic Wait Staff Member at Foo Hua Chinese Restaurant, I excelled in creating memorable dining experiences through exceptional customer service and strong multitasking abilities. My proactive approach in training peers and fostering warm customer relationships significantly enhanced team efficiency and customer satisfaction. Skilled in both hospitality service and maintaining high standards of cleanliness, I consistently contributed to a positive and welcoming dining atmosphere.
Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Foo Hua Chinese Restaurant
03.2022 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Education
High School Diploma -
Joseph Banks Secondary School
Banksia Grove, Perth11-2021
Skills
- Strong multitasking
- Efficient organization
- Professional appearance
- Cleanliness and hygiene
- Strong work ethic
- Hospitality service expertise
- Exceptional customer service
- Relationship management
- Team collaboration
- Warm and friendly
- Reliable and responsible
- Adaptable and flexible
Timeline
Wait Staff Member
Foo Hua Chinese Restaurant
03.2022 - Current
High School Diploma -
Joseph Banks Secondary School
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