Emma Jordan
Altinea, Bohola, Claremorris, Co.Mayo
Summary
A highly dedicated, enthusiastic, and responsible student pursuing a summer job in New York City. I am a customer focused professional with strong interpersonal and communication skills eager to contribute to areas of retail, hospitality and tourism. With hands on experience in customer service, sales, and administration I excel in building positive relationships with customers. My attention to detail, team collaboration, and ability to adapt to new challenges make me fit for any position where customer satisfaction and operational efficiency are my top priority.
Overview
4
4
years of professional experience
Work History
Waiting Staff Member
Local Community
05.2023 - Current
- Clear communication between waiting staff and kitchen personnel.
- Displayed excellent multitasking abilities during high-volume periods.
- Effectively handled customer complaints, addressing concerns and finding satisfactory solutions.
- Aided in menu development by providing valuable feedback on popular dishes and potential improvements from customer insights.
- Served food and beverages promptly with focused attention to customer needs.
Postal Clerk
An Post
06.2022 - Current
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Enhance customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Contribute to decreased wait times by quickly serving customers at the counter during high volume periods.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Retail Cashier
Eurospar
11.2020 - Current
- Help customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greet all customers warmly to build welcoming and positive atmosphere within store.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Arts - Children Studies
University of Galway
Galway, Ireland01-2026
Skills
- Patience and empathy
- Reliability and punctuality
- Team collaboration
- Exceptional customer service
- Time management
- Capability to adapt
- Handling complaints
- Memory retention
Accomplishments
- Baxter Global Scholarship Award
- Employability Award University of Galway
- HSE Children’s First
- Intermediate Sign Language Course
- Safe Food for Life
- Gold John Paul II
Hobbies
Music & Singing
Sports
Painting
Cooking
Reading
Additional Information
J1 Visa Applicant 2025
Available to work from End of May - End of August
Timeline
Waiting Staff Member
Local Community
05.2023 - Current
Postal Clerk
An Post
06.2022 - Current
Retail Cashier
Eurospar
11.2020 - Current
Bachelor of Arts - Children Studies
University of Galway
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