Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Hobbies
Timeline
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Emma Egan

Summary

Enthusiastic and hardworking individual seeking summer employment, with training and experience in waitressing and barista work. Diligent waitress with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations. Combined with my experience in various fields as a Hostess, Barista and Coach, I am adaptable to all challenges and workplace environments.

Overview

6
6
years of professional experience

Work History

Waitress

Nosh and Coffee
06.2022 - 07.2024
  • I performed duties as a waitress, including taking accurate orders, serving meals promptly, and maintaining a friendly demeanor to ensure customer satisfaction
  • Experienced in handling POS systems and processing payments
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Helped customers with dietary restrictions, allergies and intolerances to obtain safe, delicious food by working closely with kitchen staff on alternatives.

Hostess

Parker Rooftop
06.2024 - 08.2024
  • Through my work in Parker Rooftop restaurant as a hostess I became skilled in managing reservations, coordinating seating arrangements, and maintaining an efficient flow of service during busy shifts
  • Familiar with Seven Tables hosting app
  • I became experienced in collaborating with front-of-house and kitchen teams to optimize operations and enhance customer experiences
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.

Gymnastics Coach

Ballincollig Gymnastics Club
09.2018 - Current
  • Following on from training as a senior level gymnast for 10 years, I furthered by training into coaching, and I have now 7 years of experience being a gymnastics coach in Ballincollig Gymnastics Club, in which I coach children from ages 3-13.
  • I have a level 1 coaching qualification, which I completed with Gymnastics Ireland
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Barista and Smoothie Maker

Bear Bowls
05.2021 - 12.2022
  • Company Overview: Bear Bowls is a smoothie bowl shop that serves coffee, smoothies, smoothie bowls and fresh juices
  • Performed barista work, assisted customers at the till and carried out general waitressing duties
  • I also completed stock take and ordering
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Medicine -

University College Cork
01.2027

Secondary School -

St Angela's College Cork

Skills

  • Professionally trained Barista
  • First Aid Certified
  • Customer service
  • Cash handling
  • Safe food handling
  • Microsoft Excel
  • Microsoft Word
  • Latte Art

Awards

  • Quercus Entrance Scholarship, University College Cork
  • Reached the final round of the Rotary Youth Leadership Development Competition
  • Competed in the Maia International Acrobatics Cup in Maia, Portugal in 2017
  • First in the Acrobatics Team Trophy in 2016
  • Second in All Ireland National Acrobatics Competition in 2017
  • Delegate in the Model United Nations

Personal Information

Visa Status: J1 Visa

Hobbies

- Gymnastics

- Running and Pilates

- Reading

- Skiing

Timeline

Hostess

Parker Rooftop
06.2024 - 08.2024

Waitress

Nosh and Coffee
06.2022 - 07.2024

Barista and Smoothie Maker

Bear Bowls
05.2021 - 12.2022

Gymnastics Coach

Ballincollig Gymnastics Club
09.2018 - Current

Medicine -

University College Cork

Secondary School -

St Angela's College Cork

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Emma Egan