Emma Britton
Ballynacarrigy,County Westmeath
Summary
Business-driven professional with over 20 years of experience in a family-run company. Expertise in client relations, budget management, employee development, and effective problem-solving. Demonstrated success in team leadership and order processing, focused on leveraging skills to enhance organizational performance.
Overview
20
20
years of professional experience
Work history
Director
AYS Embroidery
Kildare
09.2005 - 02.2026
- Successfully managed all day to day operations of a busy family owned embroidery company.
- Oversaw production schedules to ensure deadlines and quality standards were consistently met.
- Supervised and trained staff while creating an efficient and positive working environment.
- Built long term relationships with wholesale customers through exceptional customer service.
- Managed customer queries, quotations, order processing and deliveries.
- Resolved customer issues professionally while maintaining an excellent reputation for service
- Developed new business opportunities through referrals and repeat customers.
- Ensured smooth daily operations of machinery and coordinated equipment maintenance
Education
Bachelor Degree - Retail and Services Management
Dublin Institite of Technology
Dublin /2001 - /2005
Diploma - Event Management
Fitzwilliam Institute
DublinSkills
- Business Management
- Purchasing and Supplier Negotiation
- Quality Assurance
- Order ProcessinStrong Communication Skills
- Customer Relations Management
- Scheduling and Time Management
- Problem Solving
- Team leadership
- Time Management
- Time Management
Affiliations
- Motor Sport, Rubgy, Football, Gardening, Home Interiors/DIY
Timeline
Director
AYS Embroidery
09.2005 - 02.2026
Bachelor Degree - Retail and Services Management
Dublin Institite of Technology
/2001 - /2005
Diploma - Event Management
Fitzwilliam Institute