Emma Breen
Dublin,Ireland
Summary
Versatile Credit Control Officer experienced in office management and problem-solving. Delivered organisational success through self-initiative, adaptability, and effective collaboration. Organised and dependable, managed multiple priorities while consistently providing high-quality service.
Overview
25
25
years of professional experience
Work history
Credit control officer
Kilnamanagh & Tallaght West Credit Union
Kilnamanagh, Dublin
2018.04 - Current
- Initiated legal recovery actions for defaulting members following policy and procedures.
- Tracked loan performance to identify distress signals or possible fraud indicators.
- Pursued overdue-account legal steps to drive timely repayment and closure.
- Reviewed customer account details for non-payments, delaying payments, and irregularities.
- Built member relationships that supported consistent payments and reduced missed payments.
Supervisor
Dunnes Stores
Kilnamanagh, Dublin
2001.08 - 2018.04
- Delegated daily tasks to optimise workload distribution among team members.
- Coordinated daily activities to ensure smooth operations across all staff.
- Monitored cash balances daily to maintain financial accuracy and integrity.
Education
International Diploma in Credit Management
ICMT
Dublin 2026.05 -
APA - Loan, Regulations, Pensions & Life Assurance -
LIA
Dublin 2023.05 -
Skills
Debt collection
Prepayment agreement execution
Dedicated client confidentiality
Office management
Problem-solving
Adaptability
Self-starter
8 years experience in Credit Union
Have achieved APA
Timeline
International Diploma in Credit Management
ICMT
2026.05 -
APA - Loan, Regulations, Pensions & Life Assurance -
LIA
2023.05 -
Credit control officer
Kilnamanagh & Tallaght West Credit Union
2018.04 - Current
Supervisor
Dunnes Stores
2001.08 - 2018.04