Emily Kavanagh Cleary
Tallaght,Dublin
Summary
I am reliable and hardworking, with excellent customer service skills and a strong ability to learn quickly. I thrive in fast-paced environments, efficiently handling tasks while maintaining professionalism and a positive attitude. With strong communication skills, I am dedicated to providing a welcoming and efficient experience for customers.
Overview
4
4
years of professional experience
Work history
Retail Assistant
Bookstation
Dublin 24
06.2024 - Current
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated and maintained cash registers with sufficient cash floats.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Retail Assistant
Penney's
Dublin 24
09.2022 - 09.2023
- Delivered excellent customer service by answering queries and providing product information.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Administrative assistant
IP Connect
Dublin 15
06.2021 - 08.2021
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Interacted professionally with clients providing excellent service at all times.
- Managed front desk duties to ensure smooth operation of reception area.
Education
QQI Level 5 - Business Administration
The Open College
Dublin 18QQI Level 5 - Beauty Traineeship
Crumlin College of Further Education
Dublin 12Leaving Certificate -
Tallaght Community School
Dublin 24Skills
- Customer Service
- Cash handling
- Efficient multitasking
- Customer engagement
- Effective communication
- Positive attitude
Timeline
Retail Assistant
Bookstation
06.2024 - Current
Retail Assistant
Penney's
09.2022 - 09.2023
Administrative assistant
IP Connect
06.2021 - 08.2021
QQI Level 5 - Business Administration
The Open College
QQI Level 5 - Beauty Traineeship
Crumlin College of Further Education
Leaving Certificate -
Tallaght Community School
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