Emily Nilsson
Helston
Summary
Well-rounded Bartender offering 4 years of bartending experience, committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Has extensive knowledge of craft beer and the process in which it is brewed. Polished in concocting classic cocktails and adding inspiration to new menus. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Bucketty's Brewery Brookvale
Sydney, Australia
04.2022 - 12.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Monitored patrons alcohol consumption levels and checked identification cards to prevent intoxication and underage drinking.
- Manned the live PA system, working with solo artists and band members for sound checks and creating the perfect sound throughout the venue.
- Assisted in opening the venue by preparing the bar and floor area.
- Developed good working relationships with fellow employees through effective communication.
Food and Beverage Supervisor
Q Station North Head
Sydney, Australia
08.2021 - 02.2023
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Trained new hires in proper food handling techniques and safety regulations.
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Reviewed weekly sales reports to identify trends in sales volume for menu items.
Waitress/Bartender
Bayview Golf Club
Sydney, Australia
06.2020 - 10.2021
- Greeted guests and assisted in seating them providing menus and announcing any specials and answering any potential questions about menu items.
- Checked back with customers throughout meal service to ensure satisfaction and replenished beverages when necessary.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff or bar team members in times of heavy customer traffic.
Education
High School Diploma -
Mackellar Girls Campus NBSC
Sydney, Australia11-2020
Bachelor of Audio - Bachelor of Sound Engineering And Music Production
SAE Institute Australia
Sydney, AustraliaSkills
- Beverage Preparation
- Anticipating guest needs
- Menu knowledge
- Outstanding customer service
- Responsible Alcohol Service
- Extensive beer knowledge
- Engaging personality
- Complex Problem-Solving
Certification
- Responsible Service of Alcohol
- Responsible Conduct of Gambling
- Barista Trained
- Food Safety Certified
- First Aid Trained
Timeline
Bartender
Bucketty's Brewery Brookvale
04.2022 - 12.2023
Food and Beverage Supervisor
Q Station North Head
08.2021 - 02.2023
Waitress/Bartender
Bayview Golf Club
06.2020 - 10.2021
High School Diploma -
Mackellar Girls Campus NBSC
Bachelor of Audio - Bachelor of Sound Engineering And Music Production
SAE Institute Australia
Similar Profiles
LUCY MCFARLANDLUCY MCFARLAND
Bar Staff Member at Bucketty’s Brewing Co. BrookvaleBar Staff Member at Bucketty’s Brewing Co. Brookvale
Louise GibbonsLouise Gibbons
Retail Assistant Manager at City Beach BrookvaleRetail Assistant Manager at City Beach Brookvale
Maria Gabriela EckertMaria Gabriela Eckert
Shop Attendant at Brookvale TobacconistShop Attendant at Brookvale Tobacconist