Emiliano Olague
Glendora
Summary
Dynamic and bilingual professional with a proven track record at Target, enhancing customer experiences and driving revenue growth through effective communication and decision-making. Excelled in high-pressure environments as a Referee, ensuring player safety and enjoyment. Skilled in teamwork, critical thinking, and problem-solving, committed to excellence and reliability in all endeavors.
Overview
5
5
years of professional experience
Work History
Retail Worker
Target
09.2022 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Referee
Glendora Youth Soccer
10.2019 - 02.2022
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Supported physical and emotional well-being of players, reacting promptly to incidents and potential injuries.
- Secured safe and encouraging environment for young athletes, focusing on education and enjoyment of sport.
Education
Bachelor of Science - Psychology
California State Polytechnic University
Pomona05-2025
Skills
- Effective verbal/written communication
- Decision-making
- Reliability
- Critical thinking
- Detail oriented
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Retail Worker
Target
09.2022 - Current
Referee
Glendora Youth Soccer
10.2019 - 02.2022
Bachelor of Science - Psychology
California State Polytechnic University
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