Photoshop
Hi, I’m
Emanuele Krummenauer
Costumer Service
Dublin,Dublin Co.
Summary
Over 5 years delivering an amazing costumer experience focusing in their needs promoting loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
years of professional experience
2
years of post-secondary education
3
Languages
Work History
123.ieIreland , Dublin
Sales Executive
12.2023 - Current
Job overview
- Engaged in friendly conversation with customer to better uncover individual needs.
- Selling insurance products by the phone to new costumers and retain existing costumers.
- Answering product questions in a friendly, professional and efficient manner way.
- Offer advice to costumers based on the regulations and the knowledge of the products.
The Auld DublinerIreland, Dublin
Waitress
06.2022 - 11.2023
Job overview
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Answered customers questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Frumar Brazil , Rio Grande Do Sul
Administration Assistant
04.2021 - 05.2022
Job overview
- Answer the phone, send emails and schedule meetings with clients.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Completed forms, reports, logs, and records to handle all documentation for human resources.
- Maintain and order office supplies.
Fitzwilliam Lawn Tennis Club Ireland, Dublin
Receptionist
08.2019 - 12.2020
Job overview
- Answered central telephone system and directed calls accordingly.
- Taking food and wine orders through the phone to be delivered to members.
- Helping tennis club members to go through their online class during the pandemic by instructing them.
- Collected payments, processed transactions and updated relevant records.
- Resolved members problems and complaints.
Education
Feevale Novo Hamburgo, Rio Grande Do Sul, Brazil
Advertising And Marketing
03.2013 - 09.2014
General English Course Dublin, Ireland
General English Course
05.2018 - 12.2018
Skills
Business Networking
undefinedSoftware
Corel Draw
Autocad 3D
Timeline
Sales Executive
123.ie
12.2023 - Current
Waitress
The Auld Dubliner
06.2022 - 11.2023
Administration Assistant
Frumar
04.2021 - 05.2022
Receptionist
Fitzwilliam Lawn Tennis Club
08.2019 - 12.2020
General English Course
General English Course
05.2018 - 12.2018
Feevale
Advertising And Marketing
03.2013 - 09.2014
Similar Profiles
Srikanth SSrikanth S
Production Support Analyst at ABC 123Production Support Analyst at ABC 123
Kristal SolorzanoKristal Solorzano
Migrant Student Assistant Professional at Education Service District 123Migrant Student Assistant Professional at Education Service District 123
Cal Q. LatorCal Q. Lator
Project Associate at 123 Medical CenterProject Associate at 123 Medical Center