Photoshop
Hi, I’m
Emanuele Krummenauer
Costumer Service
Dublin,Dublin Co.
Summary
Over 5 years delivering an amazing costumer experience focusing in their needs promoting loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
years of professional experience
2
years of post-secondary education
3
Languages
Work History
123.ieIreland , Dublin
Sales Executive
12.2023 - Current
Job overview
- Engaged in friendly conversation with customer to better uncover individual needs.
- Selling insurance products by the phone to new costumers and retain existing costumers.
- Answering product questions in a friendly, professional and efficient manner way.
- Offer advice to costumers based on the regulations and the knowledge of the products.
The Auld DublinerIreland, Dublin
Waitress
06.2022 - 11.2023
Job overview
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Answered customers questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Frumar Brazil , Rio Grande Do Sul
Administration Assistant
04.2021 - 05.2022
Job overview
- Answer the phone, send emails and schedule meetings with clients.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Completed forms, reports, logs, and records to handle all documentation for human resources.
- Maintain and order office supplies.
Fitzwilliam Lawn Tennis Club Ireland, Dublin
Receptionist
08.2019 - 12.2020
Job overview
- Answered central telephone system and directed calls accordingly.
- Taking food and wine orders through the phone to be delivered to members.
- Helping tennis club members to go through their online class during the pandemic by instructing them.
- Collected payments, processed transactions and updated relevant records.
- Resolved members problems and complaints.
Education
Feevale Novo Hamburgo, Rio Grande Do Sul, Brazil
Advertising And Marketing
03.2013 - 09.2014
General English Course Dublin, Ireland
General English Course
05.2018 - 12.2018
Skills
Business Networking
Problem solving
Strong Communication and Interpersonal Skills
Organization and administration skills
Software
Corel Draw
Autocad 3D
Timeline
Sales Executive
123.ie
12.2023 - Current
Waitress
The Auld Dubliner
06.2022 - 11.2023
Administration Assistant
Frumar
04.2021 - 05.2022
Receptionist
Fitzwilliam Lawn Tennis Club
08.2019 - 12.2020
General English Course
General English Course
05.2018 - 12.2018
Feevale
Advertising And Marketing
03.2013 - 09.2014