Summary
Overview
Work history
Education
Skills
Timeline
Generic
Elodie  Schlesinger

Elodie Schlesinger

Tuam ,County Galway

Summary

I'm a highly self-motivated and enthusiastic autodidact with over 7 years of managerial expertise and an additional 7 years as a freelance tour guide. Currently excelling at Wayfair Europe, I bring a "can-do" attitude, positive energy, and a perpetual smile to my role, fostering effective interactions and contributing to tangible business results. Renowned for organizational prowess, I thrive on coordinating diverse projects, solving challenges, taking calculated risks, and sharing valuable insights with my team. Let's connect and explore exciting opportunities for collaboration! πŸš€βœ¨ #ManagementExpert #CollaborationEnthusiast #PositiveEnergyChampion #WayfairEurope #SupplyChainExcellence

Overview

15
15
years of professional experience

Work history

1. Outbound Team Specialist

Wayfair,
Galway, , County Galway, Ireland
04.2022 - Current
  • Actively contributing to the success of the EU Supplier Outbound team, ensuring Supplier Performance and Compliance in Dropship and Castlegate Fulfillment.
  • Leading a team of highly skilled Supply Chain Agents in daily, weekly, and monthly Investigations, Deep Dives, and Supplier Outreaches.
  • Spearheaded the introduction of a transformative new KPI, exceeding OKRs and driving supply chain excellence.
  • Proactively identifying and resolving issues, fostering discussions on fulfillment strategies with suppliers and stakeholders.

Skills: Supply Chain Management, Business Strategy, Data Analysis, Analytical Skills, Key Performance Indicators, Key Account Development, Problem Solving, Order Fulfillment, Team Leadership, Objectives and Key Results (OKRs), Adaptation, Communication.

Operations Manager

Breakaway
Galway, County Galway
08.2019 - 03.2022
  • Established Breakaway's presence in Ireland, building and leading a successful team from scratch.
  • Created Breakaway's website from scratch using Wix, a pivotal online platform for engaging the international education sector.
  • Orchestrated detailed planning for facilitating experiences through the Erasmus programme, resulting in positive feedback and tangible growth.
  • Maintained a relentless pursuit of excellence, effective communication, and fostering meaningful connections.

Skills: Marketing Strategy, Collaborative Leadership, Problem Solving, Cross-Cultural Communication, Online Marketing, Positive Work Environment, Feedback Management, International Education, Networking, Customer Satisfaction.

Tour Guide

Holiday Ireland, Ireland
Ireland , Ireland
04.2015 - 10.2019
  • Holiday Ireland, Ireland
  • Apr 2015 - Oct 2019
  • Led Familiarization (Fam) trips, acted as an ambassador, and orchestrated receptions for groups, showcasing Ireland's beauty and hospitality.
  • Guided tours of historic sites, fostering cultural exchanges with international groups.
  • Transformed each tour into an opportunity to exchange cultural perspectives and showcase Ireland's beauty globally.

Skills: Customer Service, Marketing Strategy, Team Leadership, Operations Management, Retail, Communication, Sales, Coaching.

Operations Manager

Rompetrol (KMG International),
France, France
08.2008 - 11.2013
  • Orchestrated a team of 30, ensuring smooth on-site operations.
  • Handled profit and loss, budget management, safety audits, and quality assurance.
  • Managed and motivated high-performing teams for successful KPI attainment.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Led overall direction, coordination and evaluation of department functions.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Noted employee absences and grievances, and improved team development and performance with right training.
  • Led and coached team leaders to meet performance targets and deliver operational excellence.
  • Resolved complaints, led recruitment and staff development, and optimized inventory management.
  • Painted a vibrant picture of success, showcasing a passion for management in shaping a dynamic operational landscape.

Skills: Customer Service, Marketing Strategy, Team Leadership, Operations Management, Retail, Communication, Sales, Coaching.

Education

Master's in Business Administration and Management - Management

Le Duff
France

Bachelor's in Tourism and Travel Services - Tourism

AFPA
France
/2015 -

University Toulouse Jean Jaures
France

Skills

  • Management Skills:Exceptional organizational and interpersonal skills
    Over 7 years of robust experience in managerial roles
    Proficient in coordinating diverse projects and driving tangible business results
  • Tour Guide Expertise:Over 7 years as a freelance tour guide, showcasing a passion for travel and cultural exchange
    Crafted enduring memories and exchanged cultural perspectives for global audiences
  • Supply Chain Management:Currently thriving at Wayfair Europe in dynamic online operations
    Collaborates with a highly skilled team of tenured Supply Chain Agents
    Dedicated to driving exceptional Supplier Performance and Compliance in Dropship and Castlegate Fulfillment
  • Positive and Engaging Personality:Ultimate "can-do" attitude and perpetual smile infusing every task
    Renowned for an upbeat personality and engaging personal style
    Fosters effective interactions with clients and colleagues alike
  • Organizational Prowess:Highly organized, meticulous in tracking essential details for project coordination
    Solves challenges, takes calculated risks, and shares valuable insights with the team
  • Collaboration and Communication:Enthusiastic collaborator, fostering effective teamwork
    Strong communication skills for building enduring relationships
  • Tourism and Customer Service:A background in tourism and travel services management
    Commended for excellent customer service as a tour guide
  • Adaptability and Risk Management:Thrives in dynamic environments, adapting to changing circumstances
    Comfortable taking calculated risks for strategic decision-making
  • Online Marketing and Advertising:Proficient in online marketing and advertising strategies
    Demonstrated success in creating and managing Breakaway's website
  • Positive Energy Champion:Recognized for a positive energy that enhances team dynamics
    Infuses a can-do attitude into every professional endeavor

Timeline

1. Outbound Team Specialist

Wayfair,
04.2022 - Current

Operations Manager

Breakaway
08.2019 - 03.2022

Tour Guide

Holiday Ireland, Ireland
04.2015 - 10.2019

Operations Manager

Rompetrol (KMG International),
08.2008 - 11.2013

Master's in Business Administration and Management - Management

Le Duff

Bachelor's in Tourism and Travel Services - Tourism

AFPA
/2015 -

University Toulouse Jean Jaures
Elodie Schlesinger