Summary
Overview
Work History
Education
Skills
Websites
Honours Awards
Timeline
CustomerServiceRepresentative
Luigi Neri

Luigi Neri

Senior Data Engineer
Dublin

Summary

A focused, hard-working and meticulous analyst with international working experience in developing functional expertise and data analysis in the fields of insurance (corporate & broker), media agencies, market research, government and logistics. Provide key insights and findings to improve customer satisfaction and share with management. Lead & participate in cross-functional projects to achieve the team’s goals and create an impact. Creating compelling dashboards and reports for senior exec using Power BI / Tableau. Proactively reach out to senior members of the team and stakeholders proposing improvements.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Senior Data Engineer

IBM, Red Hat
6 2022
  • Lead development of analytical capabilities in EMEA Sales Finance team
  • Serve as data and infrastructure lead for financial planning
  • Manage extraction, data cleansing, analysis, and ongoing validation of large volumes of historical customer data
  • Responsible for leading production and analysis of strategic KPIs and custom analytics.
  • Utilized advanced query optimization techniques to enhance database performance and reduce latency issues during high-traffic periods
  • Acted as trusted advisor for clients by providing thought leadership on best practices in data engineering, ensuring their systems were optimized for performance and scalability
  • Spearheaded efforts to migrate legacy systems onto cloud-based platforms, resulting in improved scalability and cost & efficiency
  • Built databases and table structures for web applications
  • Delivered exceptional results under tight deadlines, consistently prioritizing tasks effectively to meet project timelines without compromising quality or accuracy
  • Designed robust database architecture that supported seamless integration of new datasets and facilitated rapid analysis capabilities

Associate Director of Analytics | Industry Relation Data, Applications & Analytics

UnitedHealth Group, Optum Rx
01.2020 - 02.2022
  • Developing solutions to automate reports production and delivery using Airflow and Python
  • Designing data pipelines with SSIS/SSRS and consuming with Tableau – Power BI
  • Producing dashboards for Industry Relations leaders to manage negotiations with Pharmaceutical companies
  • Answer ad-hoc requests giving actionable insights to Industry Relations partners.

Data Analyst | Data Acquisition

AON, Centre for Innovation and Analytics
08.2018 - 12.2019
  • Design dashboards in Power BI using DAX to give actionable insights to stakeholders
  • Define metrics to validate pricing model created by data scientists in Compensation team
  • Recommend customers from Top2K list to target by analyzing available data with SSIS
  • Sharing Power BI knowledge with different teams to help them start using it.
  • Assisted with creating data cubes and OLAP models to improve data analysis
  • Designed and implemented tools to support strategic value chain optimization initiatives
  • Trained junior analysts on best practices, improving overall team performance and productivity

Data Analyst | Management Information and Data Services (MIDS)

Zurich Insurance
03.2015 - 08.2018
  • Develop compelling analyses for data-informed initiatives for marketing, claims, renewal teams
  • Improve customer service operations by halving call quantity to clients by quantifying value added of each customer touch point of renewal process
  • Introduced Alteryx for ad-hoc customer segmentation analysis not possible with current tools
  • Influence and execute new strategies and tactics using sound analysis and impact metrics to support launching of award-winning home insurance product.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes
  • Designed and implemented tools to support strategic value chain optimization initiatives
  • Generated standard and custom reports to provide insights into business performance
  • Developed customized reports, summarizing and presenting data in visually appealing format
  • Assisted with creating data cubes and OLAP models to improve data analysis
  • Enhanced business efficiency by identifying trends and patterns in complex datasets

Reporting Director | Analytics

Mindshare (WPP Group)
05.2014 - 03.2015
  • Create, generate, update, refresh reports for Unilever and support decision-makers in Power BI
  • Lead reporting team, assign workload and share objectives to achieve targets
  • Manage data collection and distribution of media data for Marketing Mix Modelling.

Assistant Analyst | Analytics

BrandScience (Omnicom Group)
01.2013 - 04.2014
  • Create econometric models, generate sales forecasts and budget allocation recommendations
  • Managing gathering data and validation process interacting directly with clients’ marketing teams
  • Presentation of final results to clients and communication with clients throughout the process.

Research Analyst | Analytics

International Stadia Group
05.2011 - 12.2012
  • Developing econometrics model to estimate revenue and generate forecasts about number of customers interested in hospitality products, object of study, in catchment area
  • Design conjoint survey to collect respondents’ preferences about seating products
  • Identify and interpret trends around naming rights for stadia in world.
  • Implemented randomized sampling techniques for optimized surveys
  • Implemented quality control protocols to enhance accuracy of data and research results
  • Stayed up-to-date with industry developments through regular participation in conferences and workshops, ensuring relevance of research outputs
  • Stayed up-to-date with industry trends and developments to conduct relevant and valuable research
  • Assisted in development of successful marketing strategies by analyzing consumer behavior patterns and preferences
  • Assisted in development of successful marketing strategies by analyzing consumer behavior patterns and preferences
  • Identified appropriate marketing channels and target customers for campaigns

Risk Analyst Intern | Merchant Risk team

PayPal
08.2010 - 03.2011
  • Identify the documentation requested by PayPal competitors in 5 European countries and tailor insights for the risk and product team
  • Benchmark competitors’ risk policies against PayPal to streamline the onboarding process.

Business Analyst | Consulting team

Herzum Software
03.2007 - 09.2009
  • Requirement elicitation and gathering dealing directly with the client.

Education

Master in European Business -

ESCP Europe
Turin, Italy
09.2009 - 05.2010

Bachelor and MSc Management Engineering - undefined

University of Calabria
Cosenza, Italy
09.2001 - 05.2006

Skills

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Honours Awards

  • Unical Scholarship – Awarded scholarship from University of Calabria for the high average score for five years in a row
  • FIT Scholarship - Awarded scholarship from Federation FIT for the high profit at university for five years in a row

Timeline

Associate Director of Analytics | Industry Relation Data, Applications & Analytics

UnitedHealth Group, Optum Rx
01.2020 - 02.2022

Data Analyst | Data Acquisition

AON, Centre for Innovation and Analytics
08.2018 - 12.2019

Data Analyst | Management Information and Data Services (MIDS)

Zurich Insurance
03.2015 - 08.2018

Reporting Director | Analytics

Mindshare (WPP Group)
05.2014 - 03.2015

Assistant Analyst | Analytics

BrandScience (Omnicom Group)
01.2013 - 04.2014

Research Analyst | Analytics

International Stadia Group
05.2011 - 12.2012

Risk Analyst Intern | Merchant Risk team

PayPal
08.2010 - 03.2011

Master in European Business -

ESCP Europe
09.2009 - 05.2010

Business Analyst | Consulting team

Herzum Software
03.2007 - 09.2009

Bachelor and MSc Management Engineering - undefined

University of Calabria
09.2001 - 05.2006

Senior Data Engineer

IBM, Red Hat
6 2022
Luigi NeriSenior Data Engineer