Ella Keane
Greystones,County Wicklow
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
2
2
years of professional experience
Work history
waitress
daata greystones
Greystones, County Wicklow
2023.07 - Current
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
Shop floor worker
supervalue
Greystones, County Wicklow
2022.04 - 2022.10
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- stocked shelfs as well as keeping the shop clean, neat, and tidy
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guided customers to locate products or alternative items.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
Education
leaving cert -
temple carrig greystones
Greystones, County Wicklow 09/2018 - 05/2023
Bachelor of Science - Human Nutrition
Univeristy college of Dublin (UCD)
Dublin, Leinster 09/2023 -
Skills
- Food safety understanding
- Opening and closing procedures
- Efficient payment processing
- Problem solving
- Reservation management
- Order taking
- Table setting arrangements
- Table check-ins
- High-volume dining
- Takeaway order preparation
- Customer direction
- Customer service
- Superb time management
Timeline
waitress
daata greystones
2023.07 - Current
Shop floor worker
supervalue
2022.04 - 2022.10
leaving cert -
temple carrig greystones
09/2018 - 05/2023
Bachelor of Science - Human Nutrition
Univeristy college of Dublin (UCD)
09/2023 -