Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ella Baldwin

Glaslough

Summary

Dynamic waitress and bar tending experience with a proven track record in customer service and beverage preparation, honed at Castle Leslie Estate. Skilled in interpersonal communication and complex problem-solving, consistently delivering exceptional guest relations. Excelled in fast-paced environments, achieving significant improvements in dining experience and efficiency.

Overview

6
6
years of professional experience

Work History

Health Care Assistant

Nurse On Call
Dublin
12.2022 - Current
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Facilitated patient admission, transfer, and discharge processes.
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.
  • Administered medications orally or topically as prescribed by physician.
  • Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
  • Performed routine tests, such as blood glucose monitoring, height and weight measurements and vision screenings.

Public Relations

Rep Route
Zakynthos
06.2024 - 07.2024
  • Planned and organized public relations and promotional events.
  • Provided exceptional service by accurately taking and delivering drink orders.
  • Advertised beverage promotions to increase public interest and sales.
  • Coordinated with large groups of party attendees to ensure exceptional service quality.

Waitress and Bar Tender

Castle Leslie Estate
Monaghan
06.2021 - 10.2022
  • Tended to tables by efficiently taking food and drink orders.
  • Provided attentive table service, accurately taking food and drink orders.
  • Prepared and served cocktails and drinks while supporting bar operations.
  • Assisted behind the bar, crafting cocktails and beverages.
  • Provided exceptional table service for wedding events, ensuring timely delivery of meals and drinks.
  • Delivered professional table service at wedding events, efficiently serving multiple courses and beverages.

Secretary

Monaghan Mushrooms
Monaghan
06.2019 - 01.2020
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Scheduled meetings and sent invitations specifying time and location.

Education

High School Diploma -

Beech Hill College
Monaghan
06-2021

Bachelor of Science - Nursing Education

Dublin City University
Dublin

Skills

  • Interpersonal communication
  • Beverage preparation
  • Order accuracy
  • Cash handling
  • Handling complaints
  • Complaint resolution
  • Complex Problem-solving
  • Food safety
  • Dining area maintenance
  • Check payment processing
  • Food safety oversight
  • Customer service
  • Guest relations
  • Menu memorization
  • Table bussing
  • Food station setup

Affiliations

  • I have enjoyed doing horse riding for over ten years with skills of show jumping, dressage and cross country.
  • I enjoy reading and writing.
  • I am actively engaged in maintaining a healthy lifestyle through regular running and gym workouts.
  • I enjoy travelling the world with my friends.

Languages

English
First Language
Swedish
Intermediate (B1)
B1

References

  • Nurse On Call contact details generalinfo@nurseoncall.ie and phone number 01 496 5199
  • Castle Leslie Estate contact details Kevin Kenny email is kevinkenny@castleleslie.com and mobile number is +353 858594046
  • Monaghan Mushrooms contact details info@monaghan-mushrooms.com and phone number +353 047 38200
  • Rep route contact details +44 7545 938496 and bar owner phone number +30 698 108 1580

Timeline

Public Relations

Rep Route
06.2024 - 07.2024

Health Care Assistant

Nurse On Call
12.2022 - Current

Waitress and Bar Tender

Castle Leslie Estate
06.2021 - 10.2022

Secretary

Monaghan Mushrooms
06.2019 - 01.2020

High School Diploma -

Beech Hill College

Bachelor of Science - Nursing Education

Dublin City University
Ella Baldwin