Summary
Overview
Work History
Education
Skills
Certification
Area Of Expertise
Languages
Interests
Timeline
Generic
Eliane Ferreira

Eliane Ferreira

Kingscourt

Summary

Experienced Residential Social Care Worker with a strong background in trauma-informed, person-centred support and behavioural management. Proven track record in maintaining safe environments and facilitating positive outcomes for adults, children and young people with complex needs. Skilled in active listening, empathetic communication, and crisis intervention, with extensive experience in case documentation and confidentiality. Previous roles include Access Supervisor at Supervised Access Ireland, ensuring safeguarding compliance, and Direct Support Worker at Talbot Group, supporting individuals with intellectual disabilities, and Healthcare Support at Boyne Valley Nursing Home. Committed to promoting diversity and inclusion awareness while fostering professional collaboration. Career goal: to continue enhancing therapeutic care practices wether is within residential settings, private practice or community settings. .

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Residential Social Care Worker

Ashdale Care
06.2025 - Current
  • Deliver trauma-informed, person-centred support and implement individualized care plans aligned with Tusla and HIQA standards.
  • Maintain a safe, structured residential environment through behavioural management, conflict resolution, and daily household operations.
  • Facilitate education, health, and social development outcomes by coordinating with social workers, therapists, and educational staff.
  • Manage daily recordkeeping, incident reports, and progress notes in compliance with organizational policy and data protection regulations.
  • It’s a typical day in a home, but with young people who have experience trauma, who leave separated from their family and country of origin and are trying to start a new life in Ireland.
  • Ashdale Care Ireland is a private residential childcare provider offering therapeutic care and education for children and young people with complex emotional and behavioural needs. The organization operates 40+ residential homes across Ireland and Northern Ireland, employing 500 staff and managing an annual operating budget exceeding €60M.

Access Supervisor

Supervised Access Ireland
07.2024 - 05.2025
  • Prepared factual written reports for social workers and family court submissions, maintaining strict confidentiality and data protection compliance.
  • Ensured all sessions adhered to safeguarding, child protection, and safety policies, achieving zero incidents or procedural breaches during tenure.
  • Supervised Access Ireland is a child welfare organization providing court-referred supervised visitation services that enable safe and structured contact between children and non-custodial parents. The organization operates across multiple Irish counties with 60 staff and contractors, managing over 1,000 supervised visits annually under Tusla and court directives.

Direct Support Worker

Talbot Group
10.2021 - 01.2022
  • Supported residents in personal care, mobility, hygiene, and daily living activities according to individualized care and behavioural support plans.
  • Completed daily documentation, incident reporting, and care plan updates within the organization’s electronic health record system.
  • Operated and maintained organization vehicles to transport residents to medical, recreational, and educational appointments.
  • Talbot Group is a private healthcare organization providing residential and day services for individuals with intellectual disabilities, autism, and mental health needs. The company employed over 600 staff across 20+ facilities in Ireland with an annual operating budget exceeding €40M.

Healthcare Assistant

Boyne Valley Nursing Home
01.2021 - 10.2021
  • Monitored residents’ health and behavioural changes, reporting updates through daily clinical logs and handovers.
  • Assisted with daily recreational and social activities, ensuring full participation and adherence to individualized engagement schedules.
  • Maintained accurate documentation for dietary intake, fluid balance, and incident reporting within electronic health record systems.
  • Boyne Valley Nursing Home was a private long-term care facility providing residential, respite, and dementia care services to older adults across County Louth. The facility operated with 85 employees and a capacity of 70+ residents, under the oversight of the Health Information and Quality Authority (HIQA).

Multitask Assistant

Mental Health Service
02.2017 - 12.2020
  • Provided structured, supportive interaction with residents as part of therapeutic engagement plans defined by clinical teams.
  • Ensured adherence to infection control protocols and emergency procedures during facility audits and annual quality reviews.

General Cleaner

Spick & Span Cleaning Contractors
08.2012 - 02.2017

Interpreter

Word Perfect Translations
10.2010 - 06.2015

Psychotherapist/Private Practice

Ellie’s Blooms Counselling and Psychotherapy
  • I adopt a collaborative and client-centred approach, shaping therapy around each particular client. My work is rooted in a Humanistic, Person-Centred framework, grounded in the belief that every individual possesses inherent worth and the capacity for growth. I integrate elements of CBT, Psychodynamic, Existential, and Emotion-Focused, and other approaches.

Education

Counselling and Psychotherapy

Specialization in Sexual Violence
RCI
2026

Diploma in Psychology -

Ibat College
06.2021

Arts Therapy - Trauma Series

Creative Counsellors
05.2026

Coaching Training -

05.2026

Certificate in Adolescent Psychotherapy - Counselling and Psychotherapy

Susi Lodola
Waterford
01.2025

Bodywhys for Counsellors - Eating Disorders

BodyWhys
Dublin
01.2025

BA (Hons) - Level 8

Integrative Counselling and Psychotherapy
01.2025

CBT for Depression -

IICP
01.2024

Neuro-Linguistic Programming - Level 1

01.2023

Early Childhood Education & Child Development - FETAC Level 5

Cavan ETB
01.2014

Healthcare Assistant - FETAC Level 5

Cavan Institute
01.2008

Skills

  • Arts Therapy
  • Active Listening
  • Empathetic Communication
  • Emotional Intelligence
  • Person-Centred Therapy
  • Cognitive Behavioural Therapy (CBT)
  • Solution-Focused Techniques
  • Crisis Intervention
  • Suicide Risk Assessment
  • Client Advocacy
  • Confidentiality & Ethics
  • Rapport Building
  • Conflict Resolution
  • Stress Management
  • Mindfulness Techniques
  • Resilience Coaching
  • Behavioural Observation
  • Goal Setting & Planning
  • Motivational Interviewing
  • Reflective Practice
  • Trauma-Informed Care
  • Workplace Wellbeing Support
  • Diversity & Inclusion Awareness
  • Group Facilitation
  • Case Documentation
  • Interpersonal Sensitivity
  • Problem Solving
  • Boundaries Management
  • Self-Care Awareness
  • Professional Collaboration
  • Time Management

Certification

  • MIACP
  • Mental Health Advocate

Area Of Expertise

  • Skilled in establishing trust and rapport with clients through empathetic listening, active engagement, and nonjudgmental dialogue to facilitate emotional expression and personal insight.
  • Experienced in applying person-centred principles to empower clients, promote self-awareness, and support them in identifying and achieving their own solutions.
  • Adept at using structured, goal-oriented approaches to assist individuals in identifying strengths, building resilience, and achieving tangible improvements in wellbeing.
  • Competent in assessing and managing clients in distress, including evaluating suicide risk and implementing appropriate safety planning or referrals.
  • Committed to respecting cultural, social, and individual differences, ensuring that therapeutic approaches are inclusive and responsive to diverse backgrounds.
  • Experienced in helping clients with trauma, sexual violence/abuse, anxiety, depression, suicidality, adhd, eating disorders, sexuality, family relationships issues, cptsd, bereavement. Currently working with young people in residential care.

Languages

English
Proficient
C2
Portuguese
Proficient
C2

Interests

  • My hobbies would be anything involving arts, music and nature

Timeline

Residential Social Care Worker

Ashdale Care
06.2025 - Current

Access Supervisor

Supervised Access Ireland
07.2024 - 05.2025

Direct Support Worker

Talbot Group
10.2021 - 01.2022

Healthcare Assistant

Boyne Valley Nursing Home
01.2021 - 10.2021

Multitask Assistant

Mental Health Service
02.2017 - 12.2020

General Cleaner

Spick & Span Cleaning Contractors
08.2012 - 02.2017

Interpreter

Word Perfect Translations
10.2010 - 06.2015

Psychotherapist/Private Practice

Ellie’s Blooms Counselling and Psychotherapy

Counselling and Psychotherapy

Specialization in Sexual Violence

Diploma in Psychology -

Ibat College

Arts Therapy - Trauma Series

Creative Counsellors

Coaching Training -

Certificate in Adolescent Psychotherapy - Counselling and Psychotherapy

Susi Lodola

Bodywhys for Counsellors - Eating Disorders

BodyWhys

BA (Hons) - Level 8

Integrative Counselling and Psychotherapy

CBT for Depression -

IICP

Neuro-Linguistic Programming - Level 1

Early Childhood Education & Child Development - FETAC Level 5

Cavan ETB

Healthcare Assistant - FETAC Level 5

Cavan Institute
Eliane Ferreira