Elena Manasã
London
Summary
Anglia Ruskin University Honors Graduate, highly organized and detail-oriented,ready to use and develop analytical and communication skills in further job position.
Overview
12
12
years of professional experience
Work History
Housekeeper
Connifer GB
11.2015 - 02.2020
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Supervisor Hotel
Hotel Marengo
01.2013 - 08.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Pizza Maker
Pizzeria "Alle Due Colone"
09.2007 - 03.2011
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
Education
Bachelor of Science - Business And Tourism Management
Anglia Ruskin University
London06-2022
High School Diploma -
London Professional College
London06-2018
Skills
- Detail-Oriented Mindset
- Strategic Development
- Workforce Engagement
- Confident Oral Communication
Languages
Romanian
Native language
Italian
Upper intermediate
B2
English
Upper intermediate
B2
Personal Information
- Date of Birth: 31.10.1986
- Nationality: Romanian
- Marital Status: Maried
Timeline
Housekeeper
Connifer GB
11.2015 - 02.2020
Supervisor Hotel
Hotel Marengo
01.2013 - 08.2015
Pizza Maker
Pizzeria "Alle Due Colone"
09.2007 - 03.2011
Bachelor of Science - Business And Tourism Management
Anglia Ruskin University
High School Diploma -
London Professional College
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