Elena Cetulean
Clonne
Summary
Dedicated Medical Secretary with 4 years of experience. Committed to providing exceptional patient service and supporting healthcare professionalism in delivering quality care. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
19
19
years of professional experience
Work History
Medical Secretary
Alfa Medics
01.2020 - Current
- Scheduling of appointments, follow up and direct daily interactions with patients and external agencies.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Supported office staff and operational requirements with administrative tasks.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
Office Assistant
Gobjila Constraction LTD
09.2016 - 12.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
Junior Assistant Accountant
SRL Alfa-Nistru, Soroca
01.2006 - 01.2010
- Analogizing figure, posting, and documented to maintain transportation and financial performance.
- Collecting and processing payments.
- Picked and entered employee timesheets into payroll accounting system.
- Input purchase and cash transportation.
Education
Bookkeeping manual and Computerised -
Maynooth Adult Education & Training Centre
12.2015
Payroll Manual and Computerised -
Maynooth Adult Education & Training Centre
12.2015
Bachelor of Accounting and Finance -
Academy of Studies of Moldova
12.2006
Skills
- Organized
- Punctual
- Loyal
- Good team player
- Can easily integrate into different team when necessary
- Provides support to other colleagues when required and integral member of the work team
- Computer skills
- Management
- Organization
- Responsible and accountable, showing willingness, flexibility and commitment where appropriate to follow through with work obligations
Languages
English - fluent
Romanian - native
Russian - fluent
Timeline
Medical Secretary
Alfa Medics
01.2020 - Current
Office Assistant
Gobjila Constraction LTD
09.2016 - 12.2019
Junior Assistant Accountant
SRL Alfa-Nistru, Soroca
01.2006 - 01.2010
Bookkeeping manual and Computerised -
Maynooth Adult Education & Training Centre
Payroll Manual and Computerised -
Maynooth Adult Education & Training Centre
Bachelor of Accounting and Finance -
Academy of Studies of Moldova
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