Eimear O'Sullivan
Tralee,Ireland
Summary
Experienced operational manager with a proven track record in managing daily operations of endoscopy units, ensuring compliance with JAG Accreditation and Quality Assurance standards. Demonstrates expertise in data management and reporting, utilising analytics to enhance patient flow and experience. Skilled in leading diverse teams, fostering strong relationships with hospital consultants and departments, and adept at conflict resolution. Committed to improving healthcare delivery through strategic management and continuous quality improvement.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
CNM2 Endoscopy Nurse Manager
Bon Secours Hospital
Tralee, Co Kerry
08.2022 - Current
- Managing daily operations of a busy Endoscopy Unit.
- Joint lead in achieving JAG Accreditation Standards for the hospital from September 2022 to May 2025.
- Integrating the EHR (Electronic Health Record) for the Endoscopy Unit.
Staff Nurse - Endoscopy
Bon Secours Hospital
Tralee, Co Kerry
01.2021 - 08.2022
- Completed endoscopy nurse training to take up new nursing position in the hospital.
- Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
Care of the Elderly
Bon Secours Hospital
Tralee, Co Kerry
08.2020 - 12.2020
- Completed 2 week revision course on General Nursing before commencing new position in the hospital.
- Acquired new skills quickly and integrated them into work routine.
Pediatric Staff Nurse
Bon Secours Hospital
Tralee, Co Kerry
04.2003 - 08.2020
- Assisted medical professionals during examinations.
- Supported the development of individualised care plans for child patients following comprehensive evaluations.
- Communicated with patients and parents to ensure high quality care and optimal patient experience.
Paediatric staff nurse
Temple Street Children's Hospital
Dublin
04.2001 - 04.2003
- Completed training as a Paediatric staff nurse.
- Assisted in the diagnosis and treatment of common childhood illnesses, promoting faster recovery times.
- Participated in regular training sessions to stay updated on latest paediatric nursing practices.
Staff Nurse
Mater Misericordiae Hospital
Dublin
04.1994 - 04.2001
- Training in General Nursing.
- Assisted doctors during examinations for efficient healthcare delivery.
- Updated patient records meticulously to ensure accurate documentation.
Education
Higher National Diploma - Sick Children's Nursing
University College Dublin
Dublin, Ireland 04.2001 - 10.2002
Certificate of Higher Education - Nursing Studies
Mater Misericordiae Hospital
Dublin, Ireland 03.1994 - 04.1997
Skills
Operational management and patient flow - including managing daily operations of 3 endoscopy rooms, scheduling patients, improving patient experience time, and managing daily staffing allocation
JAG Accreditation and Quality Assurance - involving compliance with all JAG standards, conducting regular audits on patient safety, infection control, consent procedures and clinical outcomes, and chairing quarterly endoscopy user group meetings
Data Management and Reporting - generating monthly performance reports on patient experience time, identifying bottlenecks in the patient journey, and presenting performance data to senior management
Team Leadership of 22 nurses, 4 health care assistants and 2 clerical personnel
Have strong working relationship with hospital consultants, nursing colleagues and other hospital departments
Management of conflict resolution and patient complaints
Certification
Up to date on all hospital mandatory training.
References
References available upon request.
Timeline
CNM2 Endoscopy Nurse Manager
Bon Secours Hospital
08.2022 - Current
Staff Nurse - Endoscopy
Bon Secours Hospital
01.2021 - 08.2022
Care of the Elderly
Bon Secours Hospital
08.2020 - 12.2020
Pediatric Staff Nurse
Bon Secours Hospital
04.2003 - 08.2020
Paediatric staff nurse
Temple Street Children's Hospital
04.2001 - 04.2003
Higher National Diploma - Sick Children's Nursing
University College Dublin
04.2001 - 10.2002
Staff Nurse
Mater Misericordiae Hospital
04.1994 - 04.2001
Certificate of Higher Education - Nursing Studies
Mater Misericordiae Hospital
03.1994 - 04.1997