Efficient Office Assistant with 24 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
I am open to organisational change and I possess high adaptabily skills .
I have developed both hard and soft skills simultaneously over a vast number of years.
I welcome learning new ways of doing things.
I follow all codes of ethics within Organisations .
I am approachable and professional at all times .
Overview
Work History
Clerical Officer Department of Social Protection
Department of social protection
Dublin, Ireland
01/11/00 - Current
Prepared documents such as invoices, reports, memos, letters, and other correspondence.
Maintained and updated filing systems both manually and electronically.
Processed incoming and outgoing mail, including sorting, distributing, and preparing for mailing.
I work in Medical Review and Assessment Department of DSP .
I work on Illness Benefit and Disability Allowance accounts
Clerical Officer
Health Service Executive
Dublin, Ireland
1999 - 1999
I worked as a PA to the Social Inclusion Manager.
I worked in Medical Card Office processing Medical cards for clients.
I worked in Appeals Office dealing with Domicilliary care allowance account.
I worked visiting all Area 3 Health centres providing Clerical Support.
Education
Bachelor of Arts - Special Purpose Department of Social Protection
National College of Ireland
Dublin Ireland
10-2023
Associate of Applied Science - Social Studies Education
Senior College
Dublin 10
06-2016
Associate of Arts - Human Growth And Development
Coliste Ide
Dublin 11
07-2005
Associate of Applied Science - Behavioural Studies
Coliste Ide
Dublin 11
06-2005
Associate of Applied Science - Community Addiction Studies
Clondalkin Drugs Task Force
Dublin 22
06-2005
Associate of Science - QQI Level 6 Cert
St Patricks College Maynooth
Kildare
04-1994
Skills
Organization and prioritization
Document Management
Verbal Communication
Meeting Coordination
Documentation And Reporting
Office Administration
Administrative Support
Clerical Support
Call handling
Travel Coordination
Decision making Skills
Team Player
Adaptability
Affiliations
I like to travel and see new places and cultures.
I like gardening and cookery classes
I like driving
I like playing piano
Timeline
Clerical Officer Department of Social Protection
Department of social protection
01/11/00 - Current
Clerical Officer
Health Service Executive
1999 - 1999
Bachelor of Arts - Special Purpose Department of Social Protection
National College of Ireland
Associate of Applied Science - Social Studies Education
Senior College
Associate of Arts - Human Growth And Development
Coliste Ide
Associate of Applied Science - Behavioural Studies
Coliste Ide
Associate of Applied Science - Community Addiction Studies
Clondalkin Drugs Task Force
Associate of Science - QQI Level 6 Cert
St Patricks College Maynooth
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