Edwin Alexander Pineda Palacios
Swords,Dubin
Summary
Dedicated and hardworking professional with a strong work ethic and a positive attitude. Quick learner with the ability to follow instructions, understand technical information, and adapt to different tasks. Skilled in maintaining a clean and organized work environment, ensuring safety, and working efficiently as part of a team. Highly motivated to expand knowledge, develop new skills, and contribute effectively in a dynamic work setting.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Catering supervisor
Kylemore Service Group (Nomad Dublin Airport)
Swords, Dublin
12.2022 - Current
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Supervised food preparation, assessing for quality, proper plating and portioning.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Supervised food preparation for events, assessing for quality, proper plating and portioning.
- Recruited and trained high-performing team members to deliver faultless customer care.
Counter Sales Representative
Vehicle Parts Store (Impressa)
Santa Ana, El Salvador
11.2018 - 07.2022
- Built rapport with new and existing customers to boost client retention.
- Prepared invoices for customers with large orders or special sales types.
- Organised displays to promote inventory and encourage customer purchases.
- Answered numerous calls per day, providing detailed advice to customers and resolving queries promptly.
- Identified discrepancies in stocks through regular inventory management.
- Inspected products for damages and expiry dates before processing refunds.
Store assistant
Walmart
San Salvador , El Salvador
01.2012 - 12.2015
- Ensured products' freshness by regularly checking and removing expired items.
- Coordinated with team members for smooth store operation.
- Improved product availability by effectively restocking shelves.
- Assisted customers, resulting in a positive shopping experience.
- Maintained store cleanliness for an appealing sh
Education
Certificate of Higher Education - Automotive Engineering Technician
Instituto Técnico Centroamericano (ITCA-FEPADE)
Santa Ana, El Salvador 02.2016 - 11.2018
High School Diploma in Automotive Mechanics
Instituto Nacional De Santa Ana
Santa Ana, El Salvador 02.2013 - 11.2015
Skills
- Customer Service
- Conflict Resolution
- Finance management
- Customer complaint management
- Engine rebuilds
- Battery testing
- Fluid level testing
- Parts oiling and greasing
- Wheel alignment
- Vehicle inspections
- Brake systems understanding
- Preventive maintenance
- Tire balancing
- Refund and exchange processing
Languages
English
Upper intermediate (B2)
Spanish
Native
Portuguese
Elementary
Affiliations
- Volunteer at Mater Misericordiae University Hospital
References
References available upon request.
Timeline
Catering supervisor
Kylemore Service Group (Nomad Dublin Airport)
12.2022 - Current
Counter Sales Representative
Vehicle Parts Store (Impressa)
11.2018 - 07.2022
Certificate of Higher Education - Automotive Engineering Technician
Instituto Técnico Centroamericano (ITCA-FEPADE)
02.2016 - 11.2018
High School Diploma in Automotive Mechanics
Instituto Nacional De Santa Ana
02.2013 - 11.2015
Store assistant
Walmart
01.2012 - 12.2015
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