Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Bríd Mulhern

Gortahork

Summary

I am a detail-oriented person with strong customer service and team collaboration experience. Experienced in maintaining high cleanliness standards while upholding a high standard of customer service. Committed to ensuring customer satisfaction through effective problem-solving, and timely service. I take pride in a job well done.

Overview

3
3
years of professional experience

Work History

Cleaner

Sinead Cannon
Gortahork, Donegal
05.2022 - Current

I communicate well with other team members to ensure that all designated areas are cleaned thoroughly. I use cleaning equipment, such as hoovers and mops, to clean any floors. I followed all safety protocols for using any chemicals for cleaning. I followed all guidelines for disposing of any waste. I cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Hotel Housekeeper

Óstan Loch Altan
Gortahork, Donegal
04.2024 - 09.2025

I cleaned guest rooms daily to maintain high cleanliness standards, and I also thoroughly cleaned the rooms after they had checked out. This included changing bed linens, with fresh linens after guests checked out. I helped with laundry duties by sorting and folding linens and towels after washing them. I reported any maintenance problems to the appropriate members of staff in order to ensure that all guests remained happy. I also worked well with the general public by making sure that any requested items, such as fresh towels, were delivered to the guests' rooms in a timely manner. I provided good customer service by communicating with guests and solving any issues that may have arisen. I helped guide and train new housekeeping staff on cleaning protocols and hotel standards.

Education

Pobailscoil Chloich Cheannfhaola
Falcarragh
01-2026

Primary School -

Scoil Cnoc Na Naomh
Derryconnor
06-2021

Skills

I provide good customer service, as I am naturally a friendly person I do well in team collaboration and with communicating I have great time management skills as I can multi task well and am a punctual person I have the ability to think on my feet to solve any problems that may arise I do well in organisation, as I pay great attention to detail and am thorough in my work I have previous experience in handling money and do well with maths

Languages

English
First Language
Irish
Proficient (C2)
C2

References

References available upon request.

Timeline

Hotel Housekeeper

Óstan Loch Altan
04.2024 - 09.2025

Cleaner

Sinead Cannon
05.2022 - Current

Pobailscoil Chloich Cheannfhaola

Primary School -

Scoil Cnoc Na Naomh
Bríd Mulhern