Edel Doyle-Fennell
Dublin ,Dublin 2
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Phlebotomist
Pearse street medical
Dublin
06.2022 - Current
- Provided assistance to clinical staff during patient visits.
- Calibrated equipment according to manufacturer specifications.
- Maintained a clean, safe, and organized work environment.
- Provided excellent customer service while interacting with patients.
- Prepared specimens for transport to external laboratories.
- Documented patient information into electronic medical records system.
- Processed samples accurately and efficiently.
- Verified patient information prior to specimen collection.
- Reported any abnormal results or trends to supervisor or laboratory manager.
Medical Receptionist
Centric Health Primary Care
Dublin 7, Dublin
09.2018 - Current
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.
- Pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Phlebotomist
Centric Health Primary Care
Dublin 7, Dublin
07.2021 - 06.2022
- I am a fully qualified phelobotomist having done my training with Centric Health Navan Road dublin 7.
- Skillful and precise in performing venipunctures collecting, preparing and storing blood samples; and verifying medical records.
- High level of accuracy and attention to detail.
- Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval.
- Possess excellent patient-relations skills - known for having a gentle touch and the ability to alleviate patient anxieties.
- Key Competencies.
- Venipuncture & Capillary Puncture.
- Blood Collection & Handling Safety.
- Medical Records Review.
- Provided assistance to clinical staff during patient visits.
Technician, Sales Advisor
Soho market
05.2016 - 09.2019
- Administrative Assistance, Customer Service, Healthcare, Medical Information, Medical, Working on the tills, cleaning the shop, Tidying the stock room, steaming all the clothes before they go on the shop floor.
- Assisting customer with there needs.
- Help merchandising.
post office clerk
06.2004 - 01.2015
- Service customers the social welfare payments, do bill transactions lazer transactions, get stock out if needed, opening saving accounts, accounts, banking, western union payments & get the post ready for the post man.
- Accomplishments I was in this job for 10 years & loved it got on great with my customers and co-workers Skills Used U were always on the go never a time to sit around, if something needed doing go get it done,help customers with forms, help the older people with there bills, just be really friendly, attention to detail.
01.2004 - 01.2004
- Skills.
- Well developed communication, interpersonal and people skills.Highly motivated and flexible.
- Ability in dealing with challenging situations and environment.
- Work well as part of a team and will always strive to fully support my colleagues.
- Ability to work off own initiative.
- (10+ years).
- Sales.
- Communication skills.
- Negotiation.
- Phone etiquette Certifications and Licenses Phelobotomist.
Customer Assistant
Boots
10.2003 - 01.2004
- Get stock from the stock room bring it down and put it on the shelves, tidy the shelves, make sure the shelves were not empty or untidy.
- Accomplishments I made few friends & got on with everyone.
- Skills Used If I think something needed doing I'd go do it always kept my shelves clean and tidy & worked great as a team player, Education Ecdl course in computers.
Education
High School Diploma -
CBS Westland Row
07-2003
Skills
- Administrative
- Attention to detail
- Clerical
- Interpersonal
- Communication skills
- Customer Service
- Data entry
- Faxing
- Filing
- Forms
- Front office
- Negotiation
- People skills
- Reception
- Receptionist
- Safety
- Sales
- Team player
- Phone etiquette
- Time management
- Customer-focused
- Public relations
- Problem-solving
- Venipuncture techniques
- Infection control
- Electronic medical records
Additional Information
- people. I give 100% in what I do. , Willing to relocate: Anywhere, Personal Details , European Union Work Permit: No
Certification
- [Area of certification] certified
- Phlebotomy
- AMRIC Aseptic Technique
- AMRIC Hand Hygiene
- Certify completed influenza Vaccination
Languages
English
First Language
Timeline
Phlebotomist
Pearse street medical
06.2022 - Current
Phlebotomist
Centric Health Primary Care
07.2021 - 06.2022
Medical Receptionist
Centric Health Primary Care
09.2018 - Current
Technician, Sales Advisor
Soho market
05.2016 - 09.2019
post office clerk
06.2004 - 01.2015
01.2004 - 01.2004
Customer Assistant
Boots
10.2003 - 01.2004
High School Diploma -
CBS Westland Row
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