EDA ISLER
Phisborough,Ireland
Summary
Detail-oriented professional with expertise in human relations, communication, and daily routine checks. Proficient in Microsoft Office programs, including Excel, Word, and PowerPoint, as well as ERP and Freedom systems. Skilled in professional networking and maintaining meticulous attention to detail to ensure operational efficiency. Adept at leveraging interpersonal skills to foster collaboration and achieve organisational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Payroll & Human Resources Administrator
COMERTLER MATBAACILIK SANAYI VE TICARET A.S.
12.2006 - 12.2018
- Structured and controlled compensation and benefits according to market conditions and budget demands
- Processed payroll for more than 100 total employees
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time
- Reconciling, reviewing, and processing invoices for payments
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service
- Developing, revising, and recommending personnel policies and procedures
Customer Service - Receptionist
MISTACOGLU SIRKETLER GRUBU
04.2003 - 11.2006
- Manage inbound calls to ensure effective and timely resolution of customer issues
- Interview clients during telephone calls to obtain information useful in providing effective solutions
- Operate computer and IT equipment
- Handle customers’ orders and process credit card payments for transactions
- Maintain records of inquiries or complaints as well as logs of interaction with customers
- Arranging customer payments, stock swaps and returns
Kitchen Assistant
ROCKETS RESTAURANT
Dublin
12.2021 - 06.2023
- Preparing food for service, cutting, mixing, chopping and making sauces
- Cooking, grilling, frying menu items
- Setting up kitchen stations in preparation for service
- Cleaning and sanitising workstation throughout
- Receiving and checking supplier food deliveries
- Complete daily food safety checks and records
Cleaner
CCS CLEANING SERVICES (Penneys Store)
Dublin
05.2019 - 04.2020
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
Education
Bachelor of Business (Honours) - International Business
Dorset College Dublin
Dublin, Leinster 01.2021 - 09.2021
Bachelor’s Degree - Human Resource Management
University of Anatolia
Eskisehir 09.2015 - 01.2017
Pouring Art
Malahide Community School
Dublin, Leinster 02.2025 -
English Language
Atlas Language School
Dublin, Leinster 06.2020 - 02.2021
English Language
ISI Language School
Dublin, Leinster 01.2019 - 06.2019
Percussion
Gurkey Percussion Workshop
Istanbul 01.2012 - 10.2012
Skills
- Human relations
- Daily routine check
- Effective Communication
- Attentive to detail
- Microsoft Office programs (Excel, Word, PowerPoint)
- ERP & Freedom
- Professional Networking
Affiliations
- Baking
- Painting
- Playing Drum
Certification
- Relational Intelligence, MasterClass- March 2025
- English Writing, Udemy - March 2025
- Building Professional Relationships, LinkedIn - Nov 2021
- Communicating with Empathy, LinkedIn - Nov 2021
Timeline
Pouring Art
Malahide Community School
02.2025 -
Kitchen Assistant
ROCKETS RESTAURANT
12.2021 - 06.2023
Bachelor of Business (Honours) - International Business
Dorset College Dublin
01.2021 - 09.2021
English Language
Atlas Language School
06.2020 - 02.2021
Cleaner
CCS CLEANING SERVICES (Penneys Store)
05.2019 - 04.2020
English Language
ISI Language School
01.2019 - 06.2019
Bachelor’s Degree - Human Resource Management
University of Anatolia
09.2015 - 01.2017
Percussion
Gurkey Percussion Workshop
01.2012 - 10.2012
Payroll & Human Resources Administrator
COMERTLER MATBAACILIK SANAYI VE TICARET A.S.
12.2006 - 12.2018
Customer Service - Receptionist
MISTACOGLU SIRKETLER GRUBU
04.2003 - 11.2006
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