Earl Hutchinson
Overland
Summary
Dynamic leader with a proven track record at MERS Goodwill Industries, enhancing operational efficiency and customer satisfaction. Expert in staff training and development, and motivational speaking, I've driven continuous improvement and team collaboration. Achieved significant advancements in store operations and employee motivation, leveraging critical thinking and problem-solving skills to exceed goals.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Retail Shift Supervisor
MERS Goodwill Indistries
12.2020 - Current
- Lead daily operations, ensuring safe transactions and OSHA compliance, improving team efficiency.
- Redesigned store processes to optimize daily operations, enhancing customer experience while maintaining rigorous safety and inventory standards.
- Developed comprehensive staff training programs and implemented performance tracking systems to drive continuous improvement.
- Streamlined inventory management protocols and mentored staff to achieve operational excellence, fostering a culture of continuous improvement
- Pioneered digital tracking solutions for merchandise flow, reducing processing time and enhancing store efficiency
- Analyzed sales patterns to optimize staffing schedules and merchandise placement, leading to improved customer satisfaction
Substance Abuse Mentor/Motivational Speaker
SFTCC Life Recovery
01.2018 - Current
- Attract new clients through targeted social media campaigns showcasing highlights from previous speaking engagements along with client testimonials.
- Inspire positive change in attendees by sharing actionable advice, tools, and strategies for personal growth.
- Develop multimedia resources including videos and articles supporting key motivational concepts presented during live events for post-event reinforcement.
- Connect with diverse audiences through relatable anecdotes and culturally sensitive content during keynote addresses.
- Enhance mentee performance by providing personalized guidance and support.
- Serve as role model for mentees by demonstrating strong values and ethical standards, professionalism, integrity, and dedication within the mentorship program environment.
- Guide mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assist mentees in developing self-confidence and positive self-image.
- Offer constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assist mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Promote a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Adapt mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Maintain strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Conduct regular one-on-one coaching sessions to address individual development needs, improving overall performance.
- Champion diversity and inclusion within mentorship program, fostering welcoming environment for all participants.
Assistant Transportation Coordinator
SFTCC Complex
06.2018 - 12.2020
- Assisted in conducting regular safety meetings with staff, reinforcing proper procedures and ensuring adherence to company policies.
- Conducted regular audits of transportation processes to identify areas for improvement related to safety standards or regulatory compliance.
- Streamlined vehicle maintenance scheduling to reduce downtime and increase overall fleet efficiency.
- Provided exceptional customer service by addressing concerns promptly and offering solutions that met client needs.
- Coordinated the scheduling of drivers'' shifts for optimal coverage while minimizing overtime expenses.
- Improved route efficiency by analyzing and optimizing transportation schedules.
- Assisted in the coordination of daily transportation operations, ensuring smooth workflow and on-time deliveries.
Education
High School Diploma -
The Excel Center
1727 Locust St St. Louis, MO 6310305-2020
Skills
- Customer engagement
- Store operations
- Customer relations
- Motivational Speaking
- Employee motivation
- Staff training and development
- Goal setting and achievement
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Critical thinking
Certification
- CPR/AED Certification
- Leadership Development
- OSHA Certified
- Mental Health First Aid Certification
Timeline
Retail Shift Supervisor
MERS Goodwill Indistries
12.2020 - Current
Assistant Transportation Coordinator
SFTCC Complex
06.2018 - 12.2020
Substance Abuse Mentor/Motivational Speaker
SFTCC Life Recovery
01.2018 - Current
High School Diploma -
The Excel Center
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