Eabha Matz
Galway ,Ireland
Summary
Waitress and Bartender with extensive food and beverage knowledge. Works great with service and kitchen teams to meet customer needs.
Offering strong customer service and communication skills with background in retail and volunteer work. Knowledgeable about multitasking in fast-paced environments and collaborating well within team. Ready to use and develop problem-solving, time management, and interpersonal skills in this waitressing role.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Waitress
Guys Bar & Restuarant
Galway, Ireland
04.2024 - Current
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Collaborated with kitchen staff to ensure order accuracy.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Ensured compliance with health regulations through effective cleaning practices.
- Used queueing systems and POS till point efficiently, helping to minimise customer waiting times.
- Served guests spirits, lagers and stouts at bar.
- Recommended drinks to customers, increasing overall sales.
- Input orders into register, calculated bills and collected payments.
- Implemented new cocktail recipes by researching current trends in the industry.
Waitress
Sani Ikos Group
Porto Petro, Islas Baleares
05.2024 - 09.2024
- Advised on food and drink choices based on customer preferences.
- Advised customers on wine and beverage pairings with selected food items.
- Upheld restaurant's reputation by serving high-end clientele with professionalism and discretion.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Reduced wait times with efficient seating arrangements.
- Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
- Delivered quality service by providing warm and welcoming environment.
Education
Bachelor of Law and Business - Law and Business
University of Galway
Galway 09.2024 - 05.2028
Skills
- Cash and credit transactions
- Cocktail mixing
- Positive and approachable
- Teamwork
- Food and beverage knowledge
- English fluency
Accomplishments
Awarded the Bronze Gaisce Award
Achieved Highly in Leaving Cert Exam Results
Certification
Awarded the ECDL certificate
Languages
English
Native
French
Upper intermediate
Spanish
Intermediate
References
References available upon request.
Timeline
Bachelor of Law and Business - Law and Business
University of Galway
09.2024 - 05.2028
Waitress
Sani Ikos Group
05.2024 - 09.2024
Waitress
Guys Bar & Restuarant
04.2024 - Current
Awarded the ECDL certificate
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