Eabha Croghan
Ashbourne
Summary
Dynamic and strategic HR professional with over 2 years of experience as an HR Partner Analyst, currently acting as an HR Partner Specialist. Dedicated to fostering an inclusive and diverse work environment, aligning with KPMG’s mission to empower individuals to achieve their full potential. Proven expertise in performance management, promotions, and HR operations, with a strong focus on leveraging technology and data analytics to drive efficiency and positive change. Known for exceptional organizational skills, people skills, and a commitment to continuous learning and innovation, I am passionate about contributing to KPMG's vision of making a meaningful impact and supporting sustainable growth.
Overview
5
5
years of professional experience
Work History
HR Partner Specialist (Acting)
Accenture
Dublin
09.2022 - Current
- Enhanced performance management completion rates by 30% through targeted training and support
- Delivered performance management training to over 200 employees, improving overall understanding and compliance
- Resolved complex performance improvement plan cases, resulting in improved team productivity
- Managed the Performance Achievement and process for over 400 employees, ensuring accuracy and timeliness
- Trained Service Delivery Leads on promotion system tool increasing efficiency by 45% through collaboration with IT on system enhancements
- Created and published promotions announcements, increasing internal communications engagement by 15%
- Achieved a 60% reduction in overdue probation cases through effective process management for all employees in Accenture Ireland
- Enhanced the probation process and system which improved probation completion rates by 40%
- Coordinated on pre-employment screening for over 100 employees working on client sites, maintaining a 98% compliance rate
- Led 5 HR projects, improving operational efficiency by an average of 20%
- Built and maintained relationships with stakeholders and clients, increasing cross-functional collaboration by 25%
- Provided ad-hoc HR reporting, enhancing data-driven decision-making across the team.
Community Manager
TBWA
Dublin
03.2022 - 09.2022
- Increased SuperValu Instagram followers by 24%, contributing to a 15% rise in brand engagement
- Developed and curated content for brands, resulting in a 20% increase in social media interactions
- Moderated community activities, maintaining a 99% positive interaction rate and compliance with guidelines
- Established relationships with key stakeholders, fostering a 30% increase in collaborative projects.
Clinic Co-Ordinator
Therapie Clinic
Dublin
08.2021 - 03.2022
- Coordinated schedules for 56 clinics, improving appointment accuracy by 35%
- Managed 60-100 customer calls daily, achieving a 95% satisfaction rate
- Utilized Excel and other software to streamline operations, reducing scheduling errors by 25%
- Met daily KPIs consistently, identifying cross-selling opportunities and increasing revenue by 15%.
Retail Artist
Charlotte Tilbury
Dublin
10.2019 - 01.2020
- Delivered high-quality customer service, achieving a 98% client satisfaction rate
- Applied makeup for clients, resulting in a 20% increase in repeat business
- Maintained counter hygiene and stock, boosting sales by 10% during peak periods.
Education
MSc Human Resource Management -
Trinity College Dublin
10.2022
BA in English and Human Development -
Dublin City University
10.2019
Skills
- Strategic HR Management
- Employee Relations
- Talent Management
- Performance Management
- Data Analysis and Reporting
- HR Policy and Compliance
- Change Management
- Communication Skills
- Project Management
Accomplishments
- SHRM-CP Accredited, 2024
- CIPD Accredited, 2022
- Simon Community Volunteer, 2023
- Vanity X Professional Makeup Artistry Diploma, 2017
- Active member of multiple societies in DCU and Trinity (e.g., Style Soc, Enterprise Soc)
- European Computer Driving Licence (ECDL)
- Various school awards including Performing Arts and Transition Year Excellence
Voluntary Experience
Primary School Teaching Assistant, Bunscoil Mhuire, Cork, 02/2015.
- Prepared and planned interactive classroom lessons, improving student engagement by 25%.
- Supervised outdoor activities, ensuring 100% safety compliance and reducing conflicts by 30%.
Store Assistant, Boots Chemist, Ashbourne, 09/2013, 12/2013.
- Provided excellent customer service, increasing makeup sales by 20%.
- Monitored stock levels and replenished shelves as needed, improving stock turnover by 15%.
References
available on request
Timeline
HR Partner Specialist (Acting)
Accenture
09.2022 - Current
Community Manager
TBWA
03.2022 - 09.2022
Clinic Co-Ordinator
Therapie Clinic
08.2021 - 03.2022
Retail Artist
Charlotte Tilbury
10.2019 - 01.2020
MSc Human Resource Management -
Trinity College Dublin
BA in English and Human Development -
Dublin City University
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