Dylan Mcgrath
Roscommon,Ireland
Summary
A dedicated professional known for resilience in busy environments and a patient demeanour. Highly sociable with a proven ability to work effectively in teams, delivering high-quality customer service and ensuring guest satisfaction. Skilled in active listening and maintaining clear, polite, and professional communication.
Offering strong interpersonal and communication skills, coupled with positive and enthusiastic attitude. Knowledgeable about customer service and teamwork, with focus on contributing to cooperative and friendly environment. Ready to use and develop organisational, problem-solving, and time-management skills in any job role I am put into.
Overview
3
3
years of professional experience
Work History
Hotel waiter/barman
Hannons Hotel
Roscommon, Ireland
09.2021 - Current
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Provided friendly and efficient service, enhancing guest dining experience.
- Adhered to hygiene standards to ensure food safety compliance.
- Worked well under pressure during busy periods without compromising on service quality.
Education
Bachelor of Arts - Geography & History
University of Galway
Galway 09.2023 -
Skills
- Resilient in busy environments
- Patient demeanour
- Extremely Sociable and good with working in teams
- Providing high-quality customer service and ensuring guest satisfaction
- Active listener and clear, polite and professional communication
Affiliations
- Gaelic Football
Accomplishments
- Leaving Certificate
- Captained my club team to a Division 1 County Final title
- Awarded the "Mo Chara" award in the leaving cert graduation
- Helped train the younger years in Football
Timeline
Bachelor of Arts - Geography & History
University of Galway
09.2023 -
Hotel waiter/barman
Hannons Hotel
09.2021 - Current
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