Dylan Kelly
Prosperous ,Co Kildare
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Driven student seeks opportunity to capitalise on accounting knowledge and understanding with trainee position. Communicates and collaborates well for helpful staff and customer support. Learns quickly, building required skills and competencies to achieve task demands.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sales Assistant
Gala Retail Services
Prosperous, Co Kildare
05.2021 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
BBS Business and Accounting - Accounting
National University of Ireland, Maynooth
Maynooth, Co Kildare 09.2020 - 08.2023
Skills
- After-sales care
- Excellent timekeeping
- Product expertise
- Financial records analysis
- Outgoing and enthusiastic
- Brand awareness
- Enthusiastic communicator
- Upselling expertise
Timeline
Sales Assistant
Gala Retail Services
05.2021 - Current
BBS Business and Accounting - Accounting
National University of Ireland, Maynooth
09.2020 - 08.2023
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