Dylan Kellett
Dublin
Summary
Highly skilled Optical Assistant with comprehensive experience in assisting optometrists and opticians. Acquired skills include conducting pre-screening eye tests, helping customers choose frames and lenses, and managing inventory of optical supplies. Demonstrated ability to provide exceptional customer service while maintaining high standards of care. Previous roles have benefited from improved organizational efficiency and enhanced client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optical Assistant
Specsavers Donaghmede
Dublin, Ireland
03.2022 - Current
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Assisted in the adaptation of eyewear, making adjustments for fit and comfort.
- Performed frame and lens selection consultations, providing personalized recommendations based on patient needs.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
Lead Generation Agent
IDG Direct
Dublin , Ireland
11.2018 - 07.2019
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
- Networked to build client base and promote products to new and existing clients.
- Developed customer relationships to generate new business opportunities.
Shop Assistant
Belgrove Newsagents
Dublin, Ireland
06.2017 - 09.2017
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Conducted regular inventory checks to ensure accurate stock levels.
- Greeted customers and provided assistance with product selection.
Education
QQI Level 5 Award in Tourism With Business & Marketing -
Colaiste Dhulaigh College of Further Education
Kilbarrack 05-2017
Skills
- Customer Service
- Patient Care
- Appointment Setting
- Contact Lenses Removal
- Communication and Interpersonal Skills
- Professionalism
- Optical Needs Assessment
Certification
- Contact Lenses Removal
Languages
English
First Language
Spanish
Advanced (C1)
C1
References
References available upon request.
Timeline
Optical Assistant
Specsavers Donaghmede
03.2022 - Current
Lead Generation Agent
IDG Direct
11.2018 - 07.2019
Shop Assistant
Belgrove Newsagents
06.2017 - 09.2017
QQI Level 5 Award in Tourism With Business & Marketing -
Colaiste Dhulaigh College of Further Education
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