Dylan Dsouza.
Limerick.
Summary
Dynamic and dedicated Senior Restaurant Waiter at Adare Manor, skilled in enhancing guest experiences through exceptional communication and attention to detail. Proven ability to lead teams effectively while maintaining high standards of service. Adept at upselling and ensuring customer satisfaction, contributing to a vibrant dining atmosphere.
Overview
10
10
years of professional experience
Work History
Senior Restaurant Waiter
ADARE MANOR
Limerick
05.2024 - Current
- Taking food and drink orders accurately and efficiently, making recommendations, and upselling when appropriate.
- Checking in with guests during their meal to ensure satisfaction and addressing any concerns or complaints professionally and promptly.
- Overseeing the activities of the waitstaff, providing guidance and support to ensure a smooth and efficient service flow.
BAR WAITER
AIDA CRUISES
HAMBURG
10.2018 - 11.2023
- Assisted with bartending duties during high-volume shifts.
- Adhering to company policies and procedures regarding food safety and hygiene. Ensuring the bar area is maintained in a clean, well-organized manner.
ASSISTANT WAITER
RADISSON BLU RESORT
GOA
01.2016 - 01.2018
- Explaining menu items and specials, answering questions, and suggesting appetizers, desserts, or drink
- Setting up linens, silverware, and glasses. Ensuring tables are clean and tidy.
JOB TRAINEE
RADISSON BLU RESORT
GOA
01.2015 - 06.2015
- Served customers and followed outlined steps of service
- Adaptable and proficient in learning new concepts quickly and efficiently
Education
BACHELOR OF ARTS.. - HOTEL MANAGEMENT.
EDINBURGH NAPIER UNIVERSITY.
NUVEM, GOA.Oct 2014
HIGHER SECONDARY SCHOOL -
ROSARY HIGHER SECONDARY SCHOOL
NAVELIM, GOA03.2011
HIGH SCHOOL -
ROSARY HIGH SCHOOL
NAVELIM, GOA03.2009
Skills
- TEAMWORK
- TIME MANAGEMENT
- KNOWLEDGE
- ATTENTION TO DETAIL
- COMMUNICATION
Accomplishments
- Employee of the month AIDA Cruises
Languages
1,A1,3,B1,3,B1,4,B2
Hobbies and Interests
- PLAYING TEAM SPORTS.
- READING BOOKS AND ARTICLES.
- TRAVELLING.
- PHOTOGRAPHY.
- VOLUNTEERING.
Languages
English
First Language
Hindi
Intermediate (B1)
B1
German
Beginner
A1
References
References available upon request.
Timeline
Senior Restaurant Waiter
ADARE MANOR
05.2024 - Current
BAR WAITER
AIDA CRUISES
10.2018 - 11.2023
ASSISTANT WAITER
RADISSON BLU RESORT
01.2016 - 01.2018
JOB TRAINEE
RADISSON BLU RESORT
01.2015 - 06.2015
BACHELOR OF ARTS.. - HOTEL MANAGEMENT.
EDINBURGH NAPIER UNIVERSITY.
HIGHER SECONDARY SCHOOL -
ROSARY HIGHER SECONDARY SCHOOL
HIGH SCHOOL -
ROSARY HIGH SCHOOL
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