Dylan Doran
Dublin
Summary
Dynamic Platform Manager with proven expertise at McDonald's, excelling in team leadership and operational compliance. Successfully trained and onboarded new staff, enhancing service quality and efficiency. Skilled in inventory control and logistics coordination, driving performance improvements and ensuring customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Platform Manager / Crew Trainer / Crew Member
McDonald's, Gulliver’s Retail Park
10.2020 - Current
- Managed daily restaurant operations
- Trained and onboarded new team members
- Maintained hygiene, food quality, and stock levels
- Coordinated with management and suppliers
Keyholder / Store Manager
Mr Price, Gulliver’s Retail Park
11.2022 - 07.2023
- Oversaw store operations and team of 20+
- Managed rosters, logistics, and payroll
- Monitored KPIs and drove performance improvements
- Resolved customer and staff issues as duty manager
Education
Business & Digital Marketing Level 5
Cathal Brugha FET College
Dublin01.2024
Manual Handling Certificate -
SOLAS Learning Works
Dublin01.2021
Leaving Certificate -
Beneavin de la Salle College
Dublin01.2020
Skills
- Platform management
- Team leadership
- Customer relationship management
- Inventory Control
- Operational compliance
- Hiring & Onboarding
- Technical Proficiency
- Deadline-Oriented
- Budget Awareness
- Shift & Staff Scheduling
- Cash Handling & Loss Prevention
- Data Entry & Accuracy
- Employee training
- Logistics coordination
Certification
- First Aid & Fire Safety
- Manual Handling
- Health & Safety
- Intermediate Computer Proficiency
- Project Management Experience
References
Available upon request
Timeline
Keyholder / Store Manager
Mr Price, Gulliver’s Retail Park
11.2022 - 07.2023
Platform Manager / Crew Trainer / Crew Member
McDonald's, Gulliver’s Retail Park
10.2020 - Current
Business & Digital Marketing Level 5
Cathal Brugha FET College
Manual Handling Certificate -
SOLAS Learning Works
Leaving Certificate -
Beneavin de la Salle College
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